Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
Huge place, good service, good food, nice beach.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par SLS BM, Gestion de l’hôtel
Dear valued guest, Thank you for choosing to stay with us at SLS Baha Mar! We sincerely appreciate your feedback and will definitely share your positive experience with our team. We strive to make each stay a truly extraordinary experience and we take great pride in our guest service and culture.
par un voyageur
Publié le 23 août 2024 sur Expedia
Personnel condescendant. De plus j’ai été facturée à tort de consommations pour le mini bar à posteriori et malgré le mail envoyé à l’hôtel, je n’ai pas été remboursée !
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear GuestThank you for taking the time to share your feedback and for choosing to stay at SLS Baha Mar. We are truly sorry to hear that your recent experience did not meet your expectations. Please know that your feedback is invaluable as we strive to continuously improve our services and guest experiences.To better understand how we fell short and address your concerns, we kindly ask you to reach out to our team at HB5C3-MK@slshotels.com. We are committed to ensuring that your next stay with us is nothing short of exceptional.We look forward to the opportunity to make things right.Sincerely,Guest Satisfaction Review Committee
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par SLS BM, Gestion de l’hôtel
Dear valued guest, Thank you for choosing to stay with us at SLS Baha Mar! We sincerely appreciate your feedback and will definitely share your positive experience with our team. We strive to make each stay a truly extraordinary experience and we take great pride in our guest service and culture.
par un voyageur
Publié le 1 mai 2024 sur Expedia
par un voyageur
Publié le 28 déc. 2024
Great visit
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Expensive and no cash option
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear GuestThank you for taking the time to share your feedback and for choosing to stay at SLS Baha Mar. We are truly sorry to hear that your recent experience did not meet your expectations. Please know that your feedback is invaluable as we strive to continuously improve our services and guest experiences.To better understand how we fell short and address your concerns, we kindly ask you to reach out to our team at HB5C3-MK@slshotels.com. We are committed to ensuring that your next stay with us is nothing short of exceptional.We look forward to the opportunity to make things right.Sincerely,Guest Satisfaction Review Committee
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review and for choosing to stay at SLS Baha Mar! We truly appreciate your kind words and are delighted to hear about your positive experience. Your feedback means the world to us, and we’ll be sure to share your compliments with our team to celebrate their exceptional efforts.We hope to welcome you back for another memorable stay soon. Thank you again for sharing your experience with us!Warm regards,Guest Satisfaction Review Committee
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review and for choosing to stay at SLS Baha Mar! We truly appreciate your kind words and are delighted to hear about your positive experience. Your feedback means the world to us, and we’ll be sure to share your compliments with our team to celebrate their exceptional efforts.We hope to welcome you back for another memorable stay soon. Thank you again for sharing your experience with us!Warm regards,Guest Satisfaction Review Committee
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review and for choosing to stay at SLS Baha Mar! We truly appreciate your kind words and are delighted to hear about your positive experience. Your feedback means the world to us, and we’ll be sure to share your compliments with our team to celebrate their exceptional efforts.We hope to welcome you back for another memorable stay soon. Thank you again for sharing your experience with us!Warm regards,Guest Satisfaction Review Committee
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2024 par SLS BM, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review and for choosing to stay at SLS Baha Mar! We truly appreciate your kind words and are delighted to hear about your positive experience. Your feedback means the world to us, and we’ll be sure to share your compliments with our team to celebrate their exceptional efforts.We hope to welcome you back for another memorable stay soon. Thank you again for sharing your experience with us!Warm regards,Guest Satisfaction Review Committee
