Note fondée sur 652 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
83 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Montréal

Publié le 26 déc. 2019 sur Expedia
le service et la nourriture sont excellents la plage est petite
Commentaires de Gestion de l’hôtel
26 déc. 2019 par Hugo Perez, Gestion de l’hôtel
Good Day Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards
5 sur 5
par un voyageur

Publié le 25 juin 2019 sur Expedia
Le personnel et très agréable et serviable. Le cadre est magnifique.
Commentaires de Gestion de l’hôtel
27 juin 2019 par Hugo Perez, Gestion de l’hôtel
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards
1 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par HP, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
Property was amazing! Most staff was fantastic! Room could be a little cleaner but overall great !
Commentaires de Gestion de l’hôtel
21 août 2024 par Sara, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 sur 5
par un voyageur de La Habra

Publié le 18 août 2024 sur Expedia
Great facilities…. Beautiful and well kept. Restaurants had very good food. Overall service by the staff was good, but not great…. They were all very cordial, but didn’t go above and beyond…. Except for our departure…. We were early for our shuttle so the staff offered to have us dropped in on a new Rolls Royce…. It was excellent and the lady that made the arrangements would not accept a tip…. This left a great lasting impression…. I will be returning.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sara, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 sur 5
par un voyageur de Miami

Publié le 16 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
16 août 2024 par Sara, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
This All Inclusive Resort was an amazing
Commentaires de Gestion de l’hôtel
12 août 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
I’ve been to Sandals five times. This was the second time here. The Staff is friendly and everyone in all the restaurants are very pleasant and accommodating.The only things that I didn’t like was that there were so many steps everywhere. For people in their mid 60’s like I am, it’s hard without ramps to get around especially if you had an injury as I did.They had some ramps. The thing that I don’t like about Sandals is that even if you go down to the beach at 6:30 am all of the huts for shade are taken by the butlers and we had to stay at the pool because there wasn’t any available huts at 6:30 am even though it was empty and no one was down there but us. The room was very nice with a great view and the only thing I didn’t like was that I had requested the water to be refilled each day because we don’t drink Soda and I had to call each day because they didn’t refill the water. At Sandals Antigua they sent me ample water each day.Other companies give you a large bottle and have refilling stations all over, they didn’t. I would think They’d like the guest that didn’t drink alcohol all day. Everything is included so that was surprising. There were 5 bugs we killed in the room which surprised me because it was on the fourth floor. I know it’s the Caribbean, but maybe they need to spray more. We had a nice time. I’ve been to Bahamas twice, Antigua twice, and Grenada. If you change anything, don’t let the butlers take every hut on the beach. Antigua was my favorite so far.
Commentaires de Gestion de l’hôtel
7 août 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
2 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par HP, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards