Note fondée sur 205 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par JACQUES
Publié le 18 janv. 2017 sur Hotels
Service tres moyen.2 serviettes bain aucune serviette main et autres dans chambre!
Pour obtenir le minimum il a fallu 2 coups de fil et en tout 4 h d attente.
Commentaires de Gestion de l’hôtel
16 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Jacques,
Thank you for choosing Club Punta Fuego as your holiday destination and reviewing your experiences.
We have taken note of your concerns and I will personally address those internally to avoid reoccurrence in the future.
We are looking forward to welcoming you soon back at our resort.
Best regards,
Edgar Krohn
General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
All of the hotel employees were very respectful, professional and approachable.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
部屋からの景色は 最高でした。 ちょっとビーチまでは シャトルなので遠いが 良いところだと思います。
Commentaires de Gestion de l’hôtel
24 sept. 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and sharing your experiences. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
⭐️⭐️⭐️⭐️⭐️
Publié le 3 août 2024 sur Hotelsgreat location and good food
Commentaires de Gestion de l’hôtel
5 août 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
Publié le 23 mai 2024 sur Hotels
First off, the resort was not easy to find since none of the people around the resort even knew where Club Punta Fuego was. We drive around the area for several times after being told about the direction by the locals themselves and the guard outside didn’t know how to redirect us. The rooms were too dusty and the bathroom shower heads were filthy and rusty, we had to ask the staff to clean them upon arrival to which they gladly resolved the issue. I thought there would be a beach access from the casitas itself but we had to go to the front desk first and be shuttled off to the beach area where we could swim. That was really a bummer.
Commentaires de Gestion de l’hôtel
3 juin 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and taking the time to share your experiences. Regretfully we did not meet your expectations during your recent stay at the Club and I would like to sincerely apologize for any inconveniences you may have experienced.We value your feedback; this information will allow us to identify the areas in which we need to improve the quality of our services. Rest assured that your comments will be addressed with the concerned departments to avoid future reoccurrence.
par un voyageur
Publié le 8 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
Publié le 17 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 avr. 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur de The Colony
Publié le 5 avr. 2024 sur Expedia
What a great time! Great staff, fun facility and god the view was great. Did the infinity pool at night and I was the only one in there. Not sure why. Probably a rarity but it was sooo serene. Highly recommend. The golf course is a challenging executive course. Well, at least it was challenging for me.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par ek, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par EK, Gestion de l’hôtel
Thank you for staying at Club Punta Fuego and rating our services. We are delighted to know that you have enjoyed your stay. We are looking forward to welcoming you soon again.
