Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 9, 2024 on Expedia
Property was fantastic, staff so friendly
Food was average for the price
Comment from Hotel Management
Aug. 12, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Barry John,Thank you for your feedback! We’re thrilled you enjoyed the property and the friendly service from our staff. We’ll certainly look into the food quality to ensure it meets the value you expect. Your input is invaluable in helping us improve.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Aug. 8, 2024 on Expedia
The resort was 5 star, cleaning everyday with a turn down service. Staff were AMAZING and catered to your every needs. The resort is absolutely breathtaking!! Amenities all around were clean. Many options to relax or partake in daily activity
Comment from Hotel Management
Aug. 8, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Tacita Taren,Thank you for your wonderful feedback! We're thrilled you enjoyed our 5-star service, breathtaking surroundings, and attentive staff. It's great to hear that you appreciated our clean amenities and diverse activities. We look forward to welcoming you back soon!Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Aug. 7, 2024 on Expedia
Loved being able to snorkel right in front of the hotel. Loved all of the wonderful staff & amenities. Great place, great location.
Comment from Hotel Management
Aug. 7, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Todd,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed snorkeling and appreciated our staff and amenities. We look forward to welcoming you back to our great location!Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Aug. 4, 2024 on Expedia
Awesome all the way around. The staff goes out of their way. Iva and Kapil were the best!! Already planning my next trip there with the kids.
Comment from Hotel Management
Aug. 7, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Matthew,Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience. We look forward to welcoming you and your kids on your next trip!Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Aug. 1, 2024 on Expedia
The room was little bit untidy and dusty, but overall we ignored that and enjoyed rest of the services which was excellent and had good times.
Comment from Hotel Management
Aug. 1, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Rehbar,Thank you for your feedback. We're glad to hear you enjoyed our services and had a good time. We apologize for the room not meeting our usual standards and will address this issue promptly. We hope to welcome you back soon for an even better experience.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Aug. 1, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula William,Thank you for rating us a 4/5 on Expedia. We hope to welcome you back soon for another wonderful stay with us.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Jul. 29, 2024 on Expedia
We had a wonderful stay, the staff were lovely and caring, which made our holiday even more special particularly for our 4 yr old with lot of daily activities.
Would definitely stay again.
Comment from Hotel Management
Jul. 30, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Katherine,Thank you for your kind feedback! We're delighted to hear that our caring staff and daily activities made your holiday special, especially for your 4-year-old. We look forward to welcoming you back for another wonderful stay.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Jul. 27, 2024 on Expedia
Greta stay
Comment from Hotel Management
Jul. 28, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Shannon,Thank you for your feedback. We hope to welcome you back soon for another memorable stay with us.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Jul. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Garon Jesse,Thank you giving us a rating of 5/5. We hope to welcome you back soon for another amazing stay with us.Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
by A traveller
Posted Jul. 24, 2024 on Wotif
Best holiday ive ever had, and i have travelled a lot. Everything was there at your fingertips. Buggies to take you around the resort. Dining options. A kids pool, and an adults pool. A club lounge. And the people at the resort were the friendliest ive ever met. Always saying Bula and very helpful. Definitely going back next year
Comment from Hotel Management
Jul. 25, 2024 by Executive Assistant to the Portfolio GM, Hotel Management
Bula Debbie Anita,Thank you for your wonderful feedback! We're thrilled to hear that you had the best holiday ever and enjoyed our facilities and services. Our team takes great pride in ensuring every guest has a memorable experience. We look forward to welcoming you back next year! Vinaka,Whitney RoundsExecutive Assistant to the Portfolio General Manager
