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Altiplanico Puerto Natales

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Altiplanico Puerto Natales

Interior entrance
Food court
View from room
Exterior
Double Room, 1 Double Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Huerto Familiar 282, Natales, Magallanes, 6160000
  • Costanera
    ‪2 min drive‬
  • Puerto Natales Casino
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪6 min drive‬

Room options

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, individually decorated, individually furnished, desk

Twin Room, 2 Single Beds

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

About the area

Puerto Natales

On waterfront.You'll be within half a mile (1 km) of Última Esperanza Fjord and 2 miles (3 km) of Costanera with a stay here. Cueva del Milodon and Mirador Cerro Dorotea are also within 2 miles (3 km).

What's nearby

  • Costanera - 2 min drive - 2.1 km
  • Mirador Cerro Dorotea - 2 min drive - 2.5 km
  • Puerto Natales Casino - 3 min drive - 2.8 km
  • Plaza de Armas - 3 min drive - 3.2 km
  • History Museum - 4 min drive - 3.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬4 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬3 min drive

About this property

Altiplanico Puerto Natales

3.5-star guestrooms with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Altiplanico Puerto Natales. Self parking is free.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Altiplanico Puerto Natales offers 22 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Altiplanico Puerto Natales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Altiplanico Puerto Natales Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 178 reviews
Rating 8 - Good. 39 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

amma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Altiplanico Hotel. The view from our room overlooking the sound and mountains was stunning. The staff were courteous and attentive, and the room was impeccably clean, which made for a comfortable experience. The hotel is about a thirty-five minute walk into town, but there are also taxi and Uber options available for those who prefer not to walk. Overall, I would certainly consider staying here again in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & modern hotel with good views and avg breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 Day Stay
We stayed here for 5 days during our visit to Puerto Natales and absolutely loved it. The staff were all great, the food delicious, amazing views and great location. Very relaxing setting a close drive or 30 minute walk from town. Would definitely stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, quiet and great staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this property. I would stay here over and over again!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for 4 nights. The staff were wonderful, very informative front desk and great service at the bar and restaurant. We ate most nights here and had very good food. The place had a very homey feel, not overly large at all. The breakfast was very good and available as early as 6 am, which helped us as we had excursions planned that picked is up by 645 am. I'd return to this hotel again without hesitation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jihyae

Stayed 2 nights in Nov 2024

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!
Stayed 6 nights in Oct 2024

8/10 Good

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! The rooms were fantastic and with such a great feel and view. Heated floors in bathroom were wonderful! Breakfast was excellent- only issue was that WiFi was not working in the rooms. But with such wonderful views we didn’t mind too much.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024

8/10 Good

Nova

Travelled with group
Liked: Cleanliness, staff & service
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Stayed 1 night in Dec 2023

10/10 Excellent

Eve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic and clean property. I particularly appreciated the heated tiles in the bathroom. Good tea selection as well. It would have been even nicer if the breakfast buffet was refilled more promptly but that's a nitpick. I'd recommend this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

10/10 Excellent

AnniePier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique in its construction and has great views of the sunset over the fjord. The staff was helpful in recommending restaurants and helping with booking taxi's. They were also extremely helpful in assisting me with an issue I had with my phone- completely unrelated to any job description I'm sure. The restaurant did struggle to honor our reservation on the first evening. We waited 40 minutes for a table.
Stayed 2 nights in Nov 2023

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool unique minimalistic yet functional interior design, room is big with excellent views, very cool architectural and eco-friendly style. Towel heaters!! Stood out among all the hotels I have ever been to all ever the world.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Great breakfast and pizza is superb. Very unique to allow all rooms to have a view
Stayed 1 night in Oct 2023

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Altiplanoco March 2023
Great Hotel, a couple of issues, most important the walls between the rooms are thin and you can hear your neighbors talking. Thankfully everyone was very nice and we had no loud neighbors. There is no wifi in the rooms. They explained it was not possible due to the construction of the hotel. They didn’t tell us we needed reset for dinner. It is a bit out of town and the cab ride is $7 each way. Taxis are easy to get and reliable. Overall we liked the hotel and really appreciated the service from the front desk staff.
Stayed 4 nights in Mar 2023

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The whole experience was horrible, room dirty, extremely hot, no tv, no internet, someone watched us taking a shower from outside when the window open, we left after the first night. Horrible experience
Stayed 3 nights in Mar 2023

10/10 Excellent

Marwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing Very welcoming
Stayed 1 night in Mar 2023