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Casa de la Patagonia

3.0 star property
Enjoy the free WiFi at this 3-star Natales hotel

Choose dates to view prices

Photo gallery for Casa de la Patagonia

Exterior detail
Standard Triple Room, Private Bathroom
Free buffet breakfast
Reception
Shower, free toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Manuel Bulnes 407, Natales, Magallanes y la Antartica chilena, 6160000
  • Plaza de Armas
    ‪2 min walk‬
  • Puerto Natales Casino
    ‪4 min walk‬
  • Costanera
    ‪7 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Puerto Natales

In Natales .With a stay at this Natales hotel, you'll be steps from History Museum and Plaza de Armas. Puerto Natales Casino and Última Esperanza Fjord are also within half a mile (1 km).

What's nearby

  • History Museum - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Puerto Natales Casino - 4 min walk - 0.4 km
  • Costanera - 7 min walk - 0.6 km
  • Mirador Cerro Dorotea - 16 min walk - 1.3 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬3 min walk
  • ‪Asador Patagónico - ‬3 min walk
  • ‪La Picada de Carlitos - ‬4 min walk
  • ‪La Disquería Natales - ‬2 min walk
  • ‪Pizzeria Napoli - ‬3 min walk

About this property

Casa de la Patagonia

Enjoy the free WiFi at this 3-star Natales hotel
There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Casa de la Patagonia. Self parking is free.

This 3-star Natales hotel is smoke free.

  • 8 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Coffee shop
Casa de la Patagonia offers 8 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Natales hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

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Front of property

Hotel Costaustralis

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 477 reviews
The price is CA $191
CA $191 total
includes taxes & fees
May 5 - May 6
Hotel Costaustralis

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 8 2024 to December 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Casa Patagonia Hotel Natales
Casa Patagonia Hotel
Casa Patagonia Natales
Casa Patagonia
Casa de la Patagonia Hotel
Casa de la Patagonia Natales
Casa de la Patagonia Hotel Natales

Casa de la Patagonia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

David

I never stayed there , although I paid in full to Expedia when I arrived they told me there was no room and they don’t deal with Expedia. I am still awaiting a response from Expedia as well as my refund.. extremely inconvenient and it cost me more money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1-night after doing the O-Circuit. Staff were extremely polite and acccomodating, happily going above and beyond. Two examples: they stored our non-backpacking gear for 8 days before our 1-night stay; when my partner asked where they got a certain treat on display at the buffet, they just gave her the whole cake. Rooms were big and comfortable, really a great business.
Stayed 1 night in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Puerto Natales

The hotel (including our room) was very clean. The breakfast was fresh and delicious, served in a comfortable room with windows with a great view. The staff was very hospitable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Jill, Cincinnati ohio

Travelled with group
Liked: Cleanliness, staff & service, amenities
Best breakfast ever, super clean and updated rooms. Love this place
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

IC, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a central location in Puerto Natales. The room was very clean and well decorated. The beds were very comfortable. The staff are very helpful and welcoming. On top of it, the breakfast is delicious! I highly recommend anyone who’s going or coming from their Patagonia treks time make this their home base.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second floor is basically hotel area. Small but clean, with attached bathroom. Nice breakfast spread. The attendant will make eggs for you.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We stayed for one night before heading to Torres Del Paine. There might be only one more guest in addition to us as it’s the low season. The staff were very friendly and helpful. Despite very few guests, they prepared nice breakfast for us.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property well located, breakfast was very good. Staff was very nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful - highly recommended.
Stayed 1 night in Mar 2019

8/10 Good

Rollo, Phoenix, AZ. USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what truly make this property a gem. They were courteous from the start. Always providing suggestions and making the whole stay personable. Told us where to eat and how to navigate through Torres Del Paine since we had a car. We were able to consider more optioned than we New we had. This is right in the middle of town, great value for the price. Will note.... some rooms share bathrooms but It really wasn’t a concern as they don’t have a lot of rooms. So only two rooms appear to share the same bathroom. Everything is really nice. Great value and good location for everything you need for food, gas. Stores etc...
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute modern small space. It used to be a hostel and they upgraded into a small hotel. Free breakfast, staff is really nice, bed comfortable. I recommend this property for sure! would love to go back!
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodated my late check in from a late bus, held my bag as I hiked in Torres del Paine and upgraded my room when I returned. All together outstanding. The finished look like they were updated in the last year.
Stayed 1 night in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nah....

No bathroom no window
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. There’s a person there 24 hours for us to check-in/out. They’re very flexible with breakfast time and will accommodate any extra early breakfast time eg. 6am.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service and new hotel

Very friendly service and the hotel is still very new and in great condition. A great place to depart for the Torres del Paine NP. They were very accommodating and opened up breakfast early for me on a day I had to depart early for a tour.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We did like our stay at Casa de la Patagonia. The staff is super nice and helped helped book a last minute horse ridding experience that we loved as well as lend us a bike. We had a shared bathroom that was always really clean. The only minuses I’d point out are the that the room (twin beds) doesn’t have a window (which wasn’t clear on Hotels.com) and the breakfast that could could be improved.
Stayed 1 night in Nov 2018

10/10 Excellent

Tati, NYC, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a very comfortable size, with sufficient space to tuck away your luggage. Modern amenities included plush bathrobe, rain shower, plenty of hot water and heat (a bit too toasty actually - we had to crack open the window.) Towels and linen seem brand new. Location was easy to access, with parking on site. Eduardo was the receptionist who checked us in and he was generous with suggestions and information. Breakfast was in a pleasant setting, with the typical buffet options. Very pleased with our stay here!
Stayed 1 night in Nov 2018

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfy friendly spot

Warm, comfy rooms in a downtown small hotel. Very friendly and helpful service. Allowed us to wash laundry for a small charge and store baggage whilst trekking. Always happy to help.
Stayed 1 night in Oct 2018

10/10 Excellent

Andrea, Santiago, Chile

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was just perfect. The staff are very nice, helpful and take care of the guest very well. Mostly will come back
Stayed 2 nights in Sep 2018

10/10 Excellent

William

Friendly, helpful staff in central location

Very friendly and helpful staff. Comfortable bed with new bedding, good breakfast, great location, and great price. I would recommend this hotel for anybody staying in Puerto Natales.
Stayed 1 night in Sep 2018

4/10 Poor

Roman

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sauber, aber nicht so gemütlich

Die Zimmer sind sauber, aber das Bad war EXTREM klein, so als hätte es in Patagonien nicht genug Platz! Der Frühstücksraum ist auch Aufwnthaltsraum und gleichzeitig Büroarbeitsplatz für Reisebüroangestellte - nicht so gemütlich!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind crew, he borrowed us bicycles for free. We used the small kitchen to making a salad
Stayed 2 nights in Apr 2019