Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Versailles
Publié le 1 oct. 2019 sur Expedia
Parfait du début à la fin : l’hôtel, le lieu, le personnel, la cuisine ! Un merveilleux séjour !
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Really beautiful and staff very friendly.
par un voyageur
Publié le 23 mars 2024 sur Expedia
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good.
There are things I would like to see improved:
- Places to refill water bottles without having to ask the kitchen
- Better advertising of snacks and drinks being available from the bar outside of meal times
- The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself.
- A wifi booster so that wifi works in all rooms.
There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear.
The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!).
I would stay again if some of these things are improved!
par un voyageur
Great Hotel
Publié le 18 mars 2024 sur HotelsGreat hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
par un voyageur
Publié le 17 mars 2024 sur Hotels
par un voyageur
Publié le 11 mars 2024 sur Expedia
Hot tub was not working.
par un voyageur
Publié le 7 mars 2024 sur Expedia
Nice architecture and rooms
Interesting town with lots of restaurants and a good base for excursions
par un voyageur
Publié le 25 févr. 2024 sur Expedia
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Inconsistency of wi-fi was a disappointment. Couldn’t even access it in some parts of the hotel.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
