Ratings based on 89 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Room with a View
Posted Jan. 14, 2019 on HotelsClean, quaint, remodeled hotel on hill which offers a nice view of Puerto Natales.
5 minute walk to bus station which was very convenient for bus trip to both the Torres del Paine park entrance and Puntas Arenas. Staff was very nice and the breakfast offered lots of healthy options. Only downside was the downtown area is about a 15 minute walk and the dogs around this neighborhood bark all night but I think that is an issue everywhere because the dogs sleep all day on the front yards/porches and bark all night in a lot of a Chilean towns so bring earplugs or play music over night. Also, standard room is quite small in size.
by A traveller from san francisco, us
Posted Jan. 7, 2019 on Expedia
Like many hotels you can only book the "two beds or double bed", so of course you will most likely get whichever one you don't want. Not sure why it has to be this way when other hotels have figured out how to let you book the room you want. It was clean and my wife is picky about that, shower in this room (4) did drain as long as you didn't turn the water up too high. Rooms are small but its decent.
by A traveller
Posted Dec. 22, 2018 on Expedia
by A traveller
Posted Dec. 15, 2018 on Expedia
Peter was fantastic and very helpful. He was always ready to help.
by A traveller
Beautiful place and beautiful views
Posted Nov. 21, 2018 on HotelsThis place is beautiful! Clean, minimalist, with fab views. I personally liked the window in the shower too - feels less cramped and you can still get a nice view!
It is far from town but a 5 minute walk from the bus station, which, if you have tons of luggage, is actually way more advantageous and cost-saving.
by A traveller
Posted Nov. 18, 2018 on Hotels
Recommended
for Everyoneby A traveller from New York, NY
Close to the center
Posted Feb. 12, 2018 on Expedia
Pros: View
Cons: TV.. and USB ports for charging.. especially for tourists
Location: Center
Hotel staff was very friendly and accommodating. Hotel does not have a TV and an elevator so pack light. Wifi was ifffy... but our room has a gorgeous view of the mountains
Recommended
for Everyoneby A traveller from CA.
On the hill
Posted Jan. 26, 2018 on Expedia
Pros: Location was close to the bus station where we arrived. On the hill so had good views. Nice staff. Clean, newer hotel.
Cons: Was nice hotel. Wouldn't recommend it for people who don't like stairs and want to be next to restaurants.
Location: Not much to do in the immediate area.
Nice hotel on the hill which provided a great view over the water. Took us about 20 min. to walk downtown to restaurant area, windy and drizzling.
by A traveller
Posted Jan. 12, 2018 on Expedia
I had unpleasant experience with this hotel. When we were trying to check out the hotel staff held me asking me to pay for the room. I explained to him that I made payment through Expedia but he insisted payment. As I was rushing to catch my bus, i had no choice but to make payment. They could hardly speak English and was certainly not professional to deal with situation.
by A traveller
Nice hotel
Posted Jan. 7, 2018 on HotelsLovely charming hotel. Room was great - very spacious and comfortable. Shower was nice and hot - a little odd that there is a window between the shower and the room. Room was quite hot and a little too warm overnight - you can’t control the temperature yourself so we had to open the window. Breakfast is basic but sufficient. Good location for a bus station; a 15-20 minute walk to the town for restaurants etc.
