Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2024 sur Expedia
par un voyageur de DORAL
Publié le 21 févr. 2024 sur Expedia
Las habitaciones son amplias y cómodas, el personal es muy atento y el restaurante es de lo mejor.
Una buena experiencia
.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
par un voyageur
Publié le 23 déc. 2023 sur Hotels
Very clean, excellent service, and especially, great food including full breakfast with the room. Dinner was one of the best meals we've had anywhere. The dessert was spectacular.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Fantastic food. They even offered a vegan menu.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Beautiful hotel in a great location where the whole hotel staff go above and beyond in their efforts for a wonderful stay.
par un voyageur de Rexford
Publié le 5 nov. 2023 sur Expedia
My wife asked if she could check in early and was quickly advised that she couldn’t. She checked at the required time and immediately the toilet clogged and the staff accused her flushing something down the toilet. It wasn’t a pleasant stay for her. Vacations are to be enjoyed without any hassles. Totally disappointing
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Erkka, Gestion de l’hôtel
Hola Greg,Thank you for your comments. We had unpleasent situations with the guests for the reservation done under your name, starting from instisting (not asking but insisting) to get into the room at 10am, followed by disrespectful behavior during check in, finalizing with yelling to our staff member about a glogged toilet which was unnecessary. We advised changing the property as we do not tolerate this kind of behavior at Vinnhaus, where want to have a safe and respectful environment to our workers and other guests.
par un voyageur
Publié le 29 avr. 2023 sur Expedia
Great service and overall atmosphere.
par un voyageur
Amazing stay
Publié le 23 avr. 2023 sur HotelsWe absolutely loved our stay at the hotel. The staff were incredibly attentive and friendly, the food and cocktails were delicious and our room was beautiful. A highlight of our trip to Patagonia.
par un voyageur
A beautiful boutique hotel
Publié le 3 avr. 2023 sur HotelsVinnhaus was an unexpected addition to our itinerary. We decided to cut short our visit in Torres del Paine and we needed a place to stay in Puerto Natales. Thankfully Vinnhaus was available and what a lovely surprise that was. The host could not have been more gracious, and allowed us to check in early. Like the entire hotel, the room was full of charm and beautifully decorated. We had more than enough space, and thanks to our host, we ate most delicious dinner at a restaurant he recommended. The breakfast served the following morning at the hotel was also amazing. We loved our stay at the Vinnhaus.
