Note fondée sur 86 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
90 % des clients le recommandent
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bien

Publié le 7 sept. 2024 sur Hotels
Très bien situé et belle vue sur whakapapa. Restaurant et mini golf à proximité. Possibilité de louer du matériel de ski à 600m. Enfin, les gérants ont été adorables.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Mary , Gestion de l’hôtel
Thank you very much for your kind review, and thanks so much for staying with us, we really appreciated it :)
2 sur 5
par un voyageur

Hôtel à éviter absolument !

Publié le 15 mars 2020 sur Hotels
Hôtel à fuir absolument, le bâtiment comme les chambres sont en ruine, le chauffage HS, la salle de bain dans un état déplorable....Sans parler du bruit des camions qui passent nuit et jour, l'hôtel étant très proche de la route.
4 sur 5
par un voyageur

Publié le 27 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Mary, Gestion de l’hôtel
Thank you very much for your positive review Danielle and for staying at our place. It was an absolute pleasure.
4 sur 5
par un voyageur

Bien mais...

Publié le 14 sept. 2018 sur Hotels
Paysage très bien mais chauffage ne fonctionne pas correctement dans le chalet et propreté laissant à désiré sinon super équipe!!
Commentaires de Gestion de l’hôtel
24 sept. 2018 par Alpine Chalets Reservations, Gestion de l’hôtel
Thank you for your review and for staying with us. Could you please kindly email us regarding which room you stayed in?. The electrician has checked all the room heaters and cannot find one that does not work. We appreciate you bringing this to our attention though but would like to find out what happened. Perhaps a button wasn't switched on? We hope you will email us about this matter. email bookings@alpinechalets.co.nz
5 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Expedia
Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Mary , Gestion de l’hôtel
Thank you very much for your feedback, Lyn, it was an absolute pleasure meeting you both. We are sorry the weather wasn't better for you but hopefully you managed to see some of our beautiful mountain views. Thank you for staying with us, we really appreciate it. We hope you enjoy the rest of your holiday.
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Mary , Gestion de l’hôtel
Hi Belinda, Thank you very much for taking the time to write such a nice review, we really appreciate it. It was an absolute pleasure meeting you. All the best Belinda, and thanks again for choosing to stay with us.
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Commentaires de Gestion de l’hôtel
19 août 2024 par Mary, Gestion de l’hôtel
Thank you very much for your very kind review Lyn, it was an absolute pleasure meeting you and your lovely family. Thank you again for staying with us, we really appreciated it.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Commentaires de Gestion de l’hôtel
10 août 2024 par Mary , Gestion de l’hôtel
Hi Melissa, It was an absolute pleasure meeting you. Thank you for taking the time to place your feedback and thanks so much for bringing your family and staying with us, we really appreciate it.
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Great location, close to amenities and Mary is prompt and easy to communicate with.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Mary , Gestion de l’hôtel
Thank you very much for staying with us and thank you for taking the time to leave your review Donovan, we really appreciate it.
4 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Mary , Gestion de l’hôtel
Hello Pariksha, it was an absolute pleasure meeting you both. We loved having you stay with us and hope you enjoyed your time in Tongariro National Park. Thank you for taking the time to leave a review and thank you once again for choosing to stay with us, we really appreciate it. Wishing you all the very best!