Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel à éviter absolument !
Publié le 15 mars 2020 sur HotelsHôtel à fuir absolument, le bâtiment comme les chambres sont en ruine, le chauffage HS, la salle de bain dans un état déplorable....Sans parler du bruit des camions qui passent nuit et jour, l'hôtel étant très proche de la route.
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Mary, Gestion de l’hôtel
Thank you very much for your positive review Danielle and for staying at our place. It was an absolute pleasure.
par un voyageur
Bien mais...
Publié le 14 sept. 2018 sur HotelsPaysage très bien mais chauffage ne fonctionne pas correctement dans le chalet et propreté laissant à désiré sinon super équipe!!
Commentaires de Gestion de l’hôtel
24 sept. 2018 par Alpine Chalets Reservations, Gestion de l’hôtel
Thank you for your review and for staying with us. Could you please kindly email us regarding which room you stayed in?. The electrician has checked all the room heaters and cannot find one that does not work. We appreciate you bringing this to our attention though but would like to find out what happened. Perhaps a button wasn't switched on? We hope you will email us about this matter. email bookings@alpinechalets.co.nz
par un voyageur
Publié le 19 août 2024 sur Expedia
Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Commentaires de Gestion de l’hôtel
19 août 2024 par Mary, Gestion de l’hôtel
Thank you very much for your very kind review Lyn, it was an absolute pleasure meeting you and your lovely family. Thank you again for staying with us, we really appreciated it.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Commentaires de Gestion de l’hôtel
10 août 2024 par Mary , Gestion de l’hôtel
Hi Melissa, It was an absolute pleasure meeting you. Thank you for taking the time to place your feedback and thanks so much for bringing your family and staying with us, we really appreciate it.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Great location, close to amenities and Mary is prompt and easy to communicate with.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Mary , Gestion de l’hôtel
Thank you very much for staying with us and thank you for taking the time to leave your review Donovan, we really appreciate it.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Mary , Gestion de l’hôtel
Hello Pariksha, it was an absolute pleasure meeting you both. We loved having you stay with us and hope you enjoyed your time in Tongariro National Park. Thank you for taking the time to leave a review and thank you once again for choosing to stay with us, we really appreciate it. Wishing you all the very best!
par un voyageur
Publié le 24 juin 2024 sur Expedia
Really nice little place and Mary is lovely and really good at communicating will be back
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mary , Gestion de l’hôtel
Hi Sam, Thanks so much for your very kind review, it means the world to us that you were happy with your stay. It was an absolute pleasure meeting you. Thanks again for staying with us, we hope you will visit us again in the future.
par un voyageur
Publié le 12 mai 2024 sur Expedia
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary
Very pro active with communication. Even gave us plenty of time to check out.
We would love to stay here again.
Commentaires de Gestion de l’hôtel
18 mai 2024 par Mary, Gestion de l’hôtel
Thank you so much for taking the time to write your very kind review Nazia. Also, thank you for choosing to stay with us, we really appreciate it, it was an absolute pleasure.
par un voyageur
Publié le 8 mai 2024 sur Expedia
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Commentaires de Gestion de l’hôtel
8 mai 2024 par Mary , Gestion de l’hôtel
Hello Krista, We really appreciate you taking the time to leave your positive review, thank you very much and thank you for staying with us, it was an absolute pleasure.
