Ratings based on 103 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
by A traveller
Great amenities but lacking the expected service
Posted Jan. 14, 2024 on HotelsHotel is in excellent condition and have great rooms. However, we were not satisfied with the overall service level at the Hotel. First we were not able to get a table in the main restaurant for dinner despite attempting to book several days in advance, this meant we were stuck with the buffet/ala carte option in the other restaurant. From the looks of it, it seems fine, however the taste was just not there at all in any of the dishes. The fish for main courses was way undercooked, and the meats were very cheap cuts and far from tender.
In addition the level of service in regards to the ski lockers was undesirable and cost us a lot of time.
Comment from Hotel Management
Jan. 29, 2024 by Guest Service Manager Gran Hotel MIM Baqueira, Hotel Management
Dear Malou, We would like to thank you for the time you spend to share your opinion about your stay at Gran Hotel MIM Baqueira. We are sorry to see that your experience in our restaurants did not meet your expectations. We will inmediately inform our F&B Manager to let him know about this situation.We would like to thank you for the time you spend to share your opinion about your stay at Gran Hotel MIM Baqueira. We are sorry to see that your experience in our restaurants did not meet your expectations. We will inmediately inform our F&B Manager to let him know about this situation.We would like to thank you for the time you spend to share your opinion about your stay at Gran Hotel MIM Baqueira. We are sorry to see that your experience in our restaurants did not meet your expectations. We will immediately inform our F&B Manager to let him know about this situation. Thanks to customers like you who value your experience, we can continue to improve the services we offer. It will be a pleasure to welcome you again to offer you a totally impeccable experience.Best regards, Silvia Borras
by A traveller from MADRID
Posted Feb. 27, 2023 on Expedia
Comment from Hotel Management
Mar. 20, 2023 by Toni Solivellas, Director General MiM Baqueira, Hotel Management
Apreciado Sergio, Muchas gracias por otorgarnos la máxima puntuación. Es un placer ver que tuvo una experiencia memorable. Esperamos poder darle la bienvenida de nuevo muy pronto.
by A traveller
Posted Feb. 3, 2023 on Expedia
Muy buen hotel y super comodo para ir a esquiar
Comment from Hotel Management
Feb. 4, 2023 by Toni Solivellas, Director General MiM Baqueira, Hotel Management
Apreciada Zaydeli, Muchas gracias por recomendarnos en Expedia. Es todo un placer saber que su experiencia fue de 10! Esperamos poder darles la bienvenida nuevamente en un futuro próximo. Reciba un cordial saludo,
by A traveller
Posted Jan. 8, 2023 on Hotels
Comment from Hotel Management
Jan. 26, 2023 by Toni Solivellas, Director General MiM Baqueira, Hotel Management
Apreciado Luis, Muchas gracias por compartir su comentario sobre el Hotel MiM Baqueira y por habernos otorgado su máxima puntuación. Esperamos poder darles la bienvenida de nuevo muy pronto. Reciba un cordial saludo,
by A traveller
Ski trip
Posted Jan. 26, 2022 on HotelsGood hotel with ski room near the gondola. Hotel Parking is expensive but there is a free option 10 min away
Comment from Hotel Management
Feb. 11, 2022 by Toni Solivellas, Director MiM Baqueira , Hotel Management
Dear Thierry,
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review.
It would be a pleasure for us to host you again and let you be surprised by the changes planned for the following season.
Receive a warm greeting,
by A traveller
Excellent hotel for ski vacations
Posted Jan. 13, 2022 on HotelsAll good, buffet was somewhat limited but of good quality. 5 min walk to ski lift
Comment from Hotel Management
Jan. 16, 2022 by Lluís Vallespir - Rooms Division Manager, Hotel Management
Dear Mr. Lucas,
Thank you for taking the time to share your opinion about your stay at our Hotel MiM Baqueira.
The opinions of our guests are very important to us, and for that reason, we would be very grateful if you could tell us what we could have done or improved, so that your stay would have been memorable, in order to give us the maximum score.
We look forward to welcoming you back in the near future.
Best regards,
Lluís Vallespir
Rooms Division Manager
by A traveller
Correct relation price/quality
Posted Dec. 14, 2019 on HotelsGood hotel for skiing, excellent breakfast, room a little small
by A traveller
Hidden pool use costs
Posted Mar. 8, 2019 on HotelsThe hotel website and also information pack in the room does not make it clear that there is a charge to use the pool ( some 22 Euro per person we discovered) We booked this particular hotel because it had a pool, as we wanted to swim after skiing each day. The hotel itself was lovely, staff very helpful and we really appreciated out interconnecting room. We were just left feeling disappointed that we couldn't swim without incurring substantial extra charges.
Recommended
for Everyoneby A traveller from olympic valley, ca
Posted Dec. 10, 2017 on Expedia
I did a presentation in the main room with over 60 people. Great evening fantastic breakfast but the hotel wanted to charge me for hot tub????
