Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 nov. 2024 sur HomeAway
par un voyageur
So much could be improved!
Publié le 18 nov. 2024 sur HomeAwayThe condo is a great size but it needs some serious updates. Initially we thought everything was so nice but once we started using stuff in the condo, we were disappointed. The curtains in the master bedroom were ripped and didn’t close, the toaster barely worked and part of the element came off in someone’s bagel. The ice maker never worked even after reporting it to the management. They said they would send someone but no one ever showed. The condo itself could use a deep clean, such as baseboards and tile cleaning. The doors were all smudged and stained up and there was a lot of scuffed up walls. It has potential to be a nice places but it shows that it’s only getting the basic cleaning and maintenance. The building is so nice and convenient. I would stay here again but I’m not sure I would use a Vacasa property again.
par un voyageur
Clean, spacious but had several maintenance issues.
Publié le 10 sept. 2024 sur HomeAwayThe unit was clean and spacious but had several maintenance issues which I texted to Vacasa.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had during your stay. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 4 sept. 2024 sur HomeAway
par un voyageur
Great getaway!
Publié le 22 janv. 2024 sur HomeAwayBeautiful
par un voyageur
Family get away
Publié le 3 déc. 2023 sur HomeAwayIt was spacious and clean although it is a little worn around the edges. Everything worked and we had everything we needed. The view was spectacular. It was just what we needed for a quick get away. The company was friendly and available to help. The price was great.
par un voyageur
The View Sells This Place!
Publié le 31 oct. 2023 sur HomeAwayBeautiful view of the Gulf from the balcony. Spacious rooms each with their own bath which was wonderful.
Would suggest some basic maintenance such as deep clean front door and master bedroom door or freshen up the paint. Also secure the dishwasher so that it stays in place while people load and unload it.
The ice maker was frozen over when we arrived. We had trouble getting the freezer to open fully. We called Vacasa, but ultimately had to defrost it ourselves in order to get it cleaned out and working again. Parking passes were also not in the unit when we arrived so we had to call about that as well. The passes were delivered to us, but no one followed up on the ice maker situation. It would also be nice to have check out instructions provided in the manual, not just on the app.
Overall, we would rent this unit again. Our family enjoyed our time at Navarre and will return soon.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par VrboOwner, Gestion de l’hôtel
Charles, thank you for your review. We're so glad you enjoyed your stay! Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Portland TN
Belle Mer 903
Publié le 17 sept. 2023 sur HomeAwayWas hesitant to try a new location, but so glad we did. If we come back next year this condo is where we will stay. Great location, beautiful view of ocean and bay. Everything we needed was at our finger tips.
par un voyageur
Calm neutrals
Publié le 2 juill. 2023 sur HomeAwayLoved the calming color scheme… also lots of empty storage space/areas to put your things … open shelving kitchen so you can see what’s available to use … 2 king size beds are always a plus. Only negative would like to have had a little better quality and comfortable balcony furniture but the view was fantastic!
par un voyageur
don't rent this place
Publié le 25 juin 2023 sur HomeAwayWas redone some years ago. i don't mind old, I do mind dirty. Mold in Master bath, outdoor furniture dirty, moldy broken, and old. dishwasher did not work, Wi-Fi inaccessible for 4 days. No disposal and kitchen garbage can had no top so I stared at scraped food everyday. dining and den chairs had slip covers, stained and dirty, no blankets. sorry owners, been to Navarre many times and love the building, have pictures and texts with the management if needed.
Commentaires de Gestion de l’hôtel
10 juill. 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
