Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,9 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
This is not a 5 star hotel. Expidea advertised AC in the rooms. They tuned it off because the season is over. When the sun beats on the window its 85 degrees. Now way to cool the room. Advertise they no AC in the off season. Would not have stayed. The beach bar is closed. So is the restaurant. We ate at Romeo and Juliet the first night. No one was there. Empty and the server looked irritated we walked in. After ordering and being served a salad, he left. Went home. Told the bar tender his wife was downstairs and walked out. Unprofessional! We never went back again. The breakfast staff was just as bad. They were speaking about how bad it was a guest took 3 egss. Who cares?! My wife is Romanian and listen to your very rude staff. There was only one gentleman who was very polite and greeted us on the last day. I didnt get his name but he should be comended. The beach staff is just as bad. First off they weren't out on the beach at 11am. Lots of people waiting for the doors to be unlocked to get cushions. And expecting a tip. Some guests paid, others didn't. And expect to walk to the gate to get down to the water. The shuttle is seasonal as well!!! They wont let you drive and park by the closed restaurant. Even when the front desk clerk said it was ok. Such a waste of time and money!!
par un voyageur
Publié le 7 mai 2024 sur Expedia
par un voyageur
Publié le 27 sept. 2023 sur Hotels
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Exklusive boende
par un voyageur
Publié le 28 août 2023 sur Hotels
par un voyageur
Publié le 24 août 2022 sur Expedia
The rooms smell awful. The staff (especially the older restaurant staff) is rude and waits for tips without earning it. The receptionists were nice though! This five star hotel does NOT provide laundry services. They said it’s because they are really busy but the hotel was empty so that doesn’t add up. The housekeepers were always visible. Wanting to enter the room while I was there. I’m sorry but at a five star hotel housekeeping should happen when I’m out of the room. I shouldn’t even know the face of the housekeepers. That’s how tips are earned! Just not a five star experience. Also the long chair mattresses at the beach were incredibly dirty. The resort overall also is really bizarre and seems like is perpetually under construction. With no zoning, no urban planning.
par un voyageur
Publié le 30 juin 2022 sur Expedia
Very nice location and hotel design. Friendly staff. Overall great experience.
par un voyageur
Publié le 16 août 2021 sur Hotels
par un voyageur
Couples Retreat
Publié le 7 sept. 2020 sur HotelsSpectacular spa hotel with extremely comfortable rooms. An excellent spa and sauna experience with easy beach access and free parking.
par un voyageur
Publié le 14 août 2020 sur Hotels
