Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Best Accommodation and Host Hospitality!
Publié le 18 juill. 2024 sur HomeAwayThis accommodation was like being: "at home away from home". It was exquisitely furnished with all 'home comforts' and functional mod cons. Set in a bright, light and secure neighborhood, the location was perfect for access to the beaches and shops.
The Property manager was extremely helpful in providing information about local services, friendly, professional, and was compassionate, in allowing us to remain an extra night at short notice, plus allowed us to accommodate extra family guests displaced due to storm Beryl.
Throughout our scheduled and extended stay, she remained in contact with us over the storm period, to ensure we were comfortable, safe and well.
I would stay again and highly recommend this beautiful 2 bed villa that accompanies high quality, local access to services/entertainment, off street parking and excellent customer service.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jennifer,
Thanks for your positive review.
Once we realize that you would not be able to leave the villa due to the impending hurricane (Beryl) we offered to extend your accommodation to allow for you to reorganize your vacation.
We empathize and surely our guest are treated as family.
Stay safe
Valerie
par un voyageur
A home away from home
Publié le 7 avr. 2024 sur HomeAwayVery comfortable and equipped with everything. A short drive to the pool and beach. The pool and beach exceeded our expectations, quite beautiful and quiet. Loved the location of the property, but you really do need a car if you want to be able to get groceries, go to dinner, etc. We only did one or two excursions but we used the car every day.
par un voyageur de Toronto, Canada
Misleading Listing
Publié le 2 avr. 2024 sur HomeAwayThe property was advertised and shown on the VRBO map as being located at the south end of 7-Mile Beach. It is NOT. It is in fact north of where 7-mile beach even begins. It is in a remote gated community along a barren stretch of road, close to no amenities or stores and with only a very small and rocky beach in a small enclosed bay - it is the polar opposite of 7-Mile Beach. Perhaps this kind of experience might be what some people are looking for, but it was not what my family wanted and not what we thought we had reserved as the listing is explicitly misleading as to the location. We were supposed to stay a week, but we left after the second night. We lost two days of our vacation to this unexpected disruption and we ended up paying a premium to book something else last minute in a desirable location on 7-mile beach. It then took 3-4 weeks longer to get the host to process the refund that she agreed was due for having advertised the location inaccurately. I try to give people the benefit of the doubt in circumstances like this, but she has not yet updated the listing - the map still shows it in a different location than it actually is. Its hard not to think she is being intentionally misleading…
Commentaires de Gestion de l’hôtel
5 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for bringing your concerns to our attention regarding your recent stay at our property. We sincerely apologize for any inconvenience caused by the discrepancy between your expectations and the actual location of the rental.
We have thoroughly reviewed the listing and can confirm that the map on our Google website accurately reflects the location of the property. Though our address is correct on VRBO, we have been in contact with VRBO to update their map representation to match our website and Google. The host has no authority to insert or correct any information on the VRBO site.
While we understand that your experience may not have aligned with your expectations, we strive to provide transparent and accurate information to all our guests.
In regards to the processing of your refund, we apologize for any delay you may have encountered. The processing was completed as soon as the third-party payment portal was updated.
We have reached out to VRBO and asked that they review the details on their site and make any necessary updates to ensure clarity for future guests. We take your concerns seriously and are dedicated to providing a positive experience for all our guests.
par un voyageur
Safe, Beautiful and Relaxing
Publié le 8 mars 2024 sur HomeAwayThe property was fantastic! Comfy beds. Very clean and homey feeling. Quick access to the private beach and pool area. Neighbors were very helpful and friendly! This was my first Vrbo experience and it was a very smooth transaction overall. This was also my first time in Jamaica and I want to thank Valerie for making it such a lovely experience. And Ms. Marvetta our cleaning was wonderful also. Thanks for the great memories! We look forward to making many more with our girls in years to come.
Commentaires de Gestion de l’hôtel
9 mars 2024 par VrboOwner, Gestion de l’hôtel
Dawn booked to stay with us after a bad vacation overseas. She identified us on VRBO and the rest was history.
Dawn was a perfect guest. She observed the house rules and took pain to ensure that the family minimize the use the utilities. From all account the family had a fantastic time.
We will welcome the family whenever they visit our shores.
Valerie
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Summers Dream was the cherry on top of an already amazing resort vacation to Negril, Jamaica. My guests and I had the pleasure of staying at this home oasis for the last two days of our Jamaica trip. Ms. Valerie and Ms. Marvetta/Bud were kind and accomodating hosts. The home and complex are beautiful. The pool and private beach were amazing! I definitely plan to return to this home away from home.
par un voyageur
Great gateway
Publié le 17 févr. 2024 sur HomeAwayThis is second year and we will be back. The house and community are amazing and Valerie’s an exceptional host very accommodating and quick to respond
Commentaires de Gestion de l’hôtel
17 févr. 2024 par VrboOwner, Gestion de l’hôtel
Kelly and family are like family. It is their second time with us and this served to concretize our relationship.
Frequent communication leading up to their arrival and throughout, assisted in the family enjoying every minute of their vacation.
Come back soon, please.
Stay safe Kelly.
par un voyageur
Jamaica
Publié le 11 févr. 2024 sur HomeAwayWe didn't know what to expect as this was our first time in Jamaica. We felt very safe within the gated community. The apartment itself was very safe and clean. It also had all the appropriate kitchen supplies needed for cooking.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par VrboOwner, Gestion de l’hôtel
Delana and team were a peach to host.
They planned their vacation which ensured they maximized their stay in Jamaica.
They adhere to the house rules and treated the staff with respect.
Certainly we will have them back again.
par un voyageur
Perfect
Publié le 7 janv. 2024 sur HomeAwayGreat little community of friendly people. Just far enough away from town but not too far.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par VrboOwner, Gestion de l’hôtel
Steve was an excellent guest. He was respectful and courteous.
Regards, 4Valerie
par un voyageur
Paradise 2.0
Publié le 31 déc. 2023 sur HomeAwayMy husband and I were so pleased with our accommodations. The owner was professional and she was available for all of our questions. The property manager met us at the property and gave us a thorough orientation. The place was clean and inviting. We enjoyed the pool, beach, and the rest of Negril.
We recommend this property without hesitation.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Odette,
Your review of the property and staff is heartwarming. We do treat our guest a family and you and your family made our job easy by communicating as you encounter any challenge.
You are welcome to stay in the future.
Valerie
par un voyageur de Waldorf Maryland
A cozy stay
Publié le 7 sept. 2023 sur HomeAwayThe house is in a beautifully landscaped, quiet neighborhood and I felt secure in the gated community. The hospitality was great. The house was clean, comfortable and just the right size we needed. It’s short walk to the pool and private beach.
You’ll need a rental car to get around or make sure you budget taxi fare into your trip, nothing’s in walking distance.
I would stay again and definitely recommend this property.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par VrboOwner, Gestion de l’hôtel
Tanika, Thank you for your kind review.
Your request for freshly caught fish was certainly a new and different request for us. We were so happy we could have met your demand.
From all account you had a great time.
You are welcome to stay again in the future.
Stay safe,
Valerie
