Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,6 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 27 mai 2024 sur Expedia
A bit dated but super friendly staff and right in the heart of town.
par un voyageur
Publié le 6 janv. 2024 sur Wotif
Very poor for an International Hotel. Should downgrade to a Backpacker
par un voyageur
Publié le 10 déc. 2023 sur Expedia
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
par un voyageur
Publié le 16 nov. 2023 sur Expedia
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
par un voyageur
Publié le 4 oct. 2023 sur Expedia
par un voyageur
I don’t recommend unless desperate
Publié le 27 sept. 2023 sur HotelsThey did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Hotel Reception, Gestion de l’hôtel
I believe you are not happy because your credit card was denied and we wanted you to pay to keep the room. You should have paid your booking with Expedia to avoid any problem we email you a few time with no response question if your still want your room because hotel was full. Anyway everybody know that everything close on Sunday in Tonga and you want to blame the hotel.... Anyway make sure you pay your room upfront to avoid the problem you encounter.
par un voyageur
Publié le 26 sept. 2023 sur Expedia
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Amy, Gestion de l’hôtel
Thank you Molly Mahalo
par un voyageur
Publié le 25 sept. 2023 sur Expedia
par un voyageur
