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Grand Mercure Apartments Magnetic Island

4.0 star property
4-star luxury aparthotel with 4 outdoor pools

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Photo gallery for Grand Mercure Apartments Magnetic Island

Exterior
4 outdoor pools, pool umbrellas, sun loungers
Exterior
4 outdoor pools, pool umbrellas, sun loungers
3 Bedroom 2 Bathroom Ocean Front Apartment | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Free WiFi
  • Washer
  • Parking included
  • Barbecue grill

Explore the area

Map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Magnetic Island National Park
    ‪6 min walk‬
  • Massage on Magnetic
    ‪16 min walk‬
  • Nelly Bay Beach
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪64 min drive‬

Room options

View all photos for 1 Bedroom Resort View Apartment

1 Bedroom Resort View Apartment | View from room

1 Bedroom Resort View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean Front Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom 2 Bathroom Resort View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 1 Bedroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

1 Bedroom Ocean View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

3 Bedroom 2 Bathroom Ocean Front Apartment | View from room

3 Bedroom 2 Bathroom Ocean Front Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Peppers Blue on Blue

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (784)
The price is CA $207
per night
CA $207 total
includes taxes & fees
2 Mar - 3 Mar
Peppers Blue on Blue

About the area

Nelly Bay

Seaside stay .You'll be within half a mile (1 km) of Magnetic Island National Park and 2 miles (3 km) of Massage on Magnetic with a stay here. Nelly Bay Beach and Nelly Bay Habitat Reserve are also within 2 miles (3 km).
View more Aparthotels in Nelly BayOpens in a new window

What's nearby

  • Magnetic Island National Park - 6 min walk
  • Massage on Magnetic - 16 min walk
  • Nelly Bay Beach - 17 min walk
  • Magnetic Island Golf Course - 5 min drive
  • Horseshoe Bay Beach - 12 min drive

Getting around

  • Townsville Station - 52 min drive
  • Townsville, QLD (TSV) - 64 min drive

Restaurants

  • ‪Scallywags Cafe - ‬8 min walk
  • ‪Adele's Cafe - ‬8 min drive
  • ‪Rock Wallabies - ‬3 min drive
  • ‪SOS - Stuffed on Seafood - ‬4 min walk
  • ‪Boardwalk Restaurant and Bar - ‬6 min walk

About this property

Grand Mercure Apartments Magnetic Island

4-star luxury aparthotel with 4 outdoor pools
As a guest of Grand Mercure Apartments Magnetic Island, you'll find 4 outdoor swimming pools, a hot tub, and a fitness center. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Grand Mercure Apartments Magnetic Island. Self parking is free.

This 4-star Nelly Bay aparthotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 5 buildings
  • Meeting rooms
  • Built in 2008
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Fence around the pool
  • Umbrellas
  • Sun loungers
  • Hot tub

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ferry terminal shuttle
  • Car not required
  • On site car rental

Family friendly

  • Cribs (infant beds): AUD 10 per night
  • Pool gate

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per night

Bathrooms

  • Free toiletries
  • Soap
  • Towels provided
  • Toilet paper
  • Hair dryer
  • Shampoo

Living spaces

  • Living room
  • Dining room

Entertainment

  • 50-inch flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Fully fenced
  • Barbecue grill
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Banquet hall
  • Living plant wall
  • Champagne service

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • Near the boardwalk/promenade
  • Near the bay

Things to do

  • Fitness center
  • Nature reserve
  • Snorkeling nearby
  • Canoeing nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Sailing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Outdoor lighting

General

  • 124 rooms
  • 5 floors
  • 5 buildings
  • Built in 2008
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 290 reviews
Rating 8 - Good. 89 out of 290 reviews
Rating 6 - Okay. 41 out of 290 reviews
Rating 4 - Poor. 16 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.
Stayed 3 nights in Nov 2024

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room needs some maintenance but we still had a wonderful time & didn’t want to leave.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Over all Amazing!
The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,
Stayed 4 nights in Oct 2024

6/10 Okay

Kenneth

Disliked: Cleanliness
Blinds filthy,toilet container old rusty,no toaster
Stayed 1 night in Oct 2024

10/10 Excellent

Norberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ross, Oakleigh East

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, room comfort
Great view
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a family anniversary, The manager was helpful & very thoughtful. Which made for lasting, happy memories for the young couple. Thank you for your 5 star service ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with comfy beds and all amenities you could need. Gym very disappointing - no weights. Only a treadmill, rowing machine and bike - all equipment pretty tired.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
What a fantastic place to stay. Staff ate wonderful also.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Amenities
Exactly what it appeared to be from photos. Amazing ocean views and a bath overlooking the ocean.
Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, room comfort
The property was tired and dirty. Walls and furniture were stained and the floors had spills on them.
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Heather

Travelled with partner
The property was in an ideal position to explore Nelly Bay, the marina and other areas of Magnetic Island. Unfortunately we found the apartment not as clean or as modern as we would have liked. The apartment definitely needs some maintenance and a good clean.
Stayed 9 nights in Sep 2024

8/10 Good

Joseph

The seaview was more like palm tree view
Stayed 4 nights in Sep 2024

4/10 Poor

Kelsey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we stayed in was definitely not a 4-star standard, barely a 3-star to be honest. The room seemed like it hadn't been cleaned for months, floors were dirty, dust everywhere, hair in the showers. The decor was dated and cheap. The carpet looks like it hasn't been updated since the apartments first opened and that the cheapest carpet was chosen in the first place. We really expected more quality and cleanliness for the price that we paid. The pictures online are very deceiving. I can understand general wear and tear, but the wear and tear in this apartment has not been taken care of since it was established. Blinds were dirty with tears in them and rust all over the rolling mechanisms. Mirrors were rusted and chipped from the edges. I wouldn't stay here again, and I wouldn't recommend friends and family to stay either. Very disappointing for what was meant to be an enjoyable wedding anniversary weekend.
Stayed 2 nights in Sep 2024

8/10 Good

phillip

Liked: Cleanliness, amenities, room comfort
great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.
Stayed 4 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Excellent rooms. Excellent location
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful views.I liked the spa,except bubbles don't last so be prepared to get out alot to repress the button.Tv has foxtel plus all entertainment apps but you cannot use unless u have membership. Bedrooms windows have terrible cheap blinds.Electric stoves are annoying but that is a personal viewpoint. Dishwasher and oven missing numbers and directions because of ocean salt, so u have to guess temperatures etc. Beds are average with cheap sheets.Great to have washer and dryer.The saving grace to this hotel was your employee's, the two receptionists and 2 girls in particular I met named naomi and Dounia who guided me regarding a wifi box available at reception and spent time answering questions about restaurants and things to do on the island, near the end of our conversation i realised they had already finshed work so they were helping me in their own time. Thank you Mercure for hiring such a wonderful and kind human beings in Naomi and Dounia .
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and the sound of the ocean was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024