Note fondée sur 410 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
89 % des clients le recommandent
4,9 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Our experience at Cloudside was excellent. Everyone was so helpful and the place itself is fantastic. We will definitely plan to stay there again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sally, Gestion de l’hôtel
Thank you Larry it was a our pleasure to meet you both and have you as our guests. We really look forward to welcoming you back.
5 sur 5
par un voyageur de TERRACE

Publié le 14 sept. 2024 sur Expedia
We loved staying here! The house has a great story. We had a small room, but it was just enough for what we needed. I want to go back and stay in one of the larger rooms. They look like fun. The staff were helpful and kind. Parking, as is for all facilities in Nelson, is a problem. The Cloudside handles that by paying parking meters of patrons wherever they park.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sally, Gestion de l’hôtel
Thank you Kathleen, we are so happy to hear you enjoyed your stay in our Fir room (small economy double). This is our smallest room, and everything just gets larger right up to an 2 bedroom apartment. We look forward to welcoming you back.
5 sur 5
par un voyageur

Great experience!

Publié le 13 sept. 2024 sur Hotels
The room and bathroom were clean and comfortable. There are a lot of stairs in the hotel, so be aware. It’s in a great location right downtown so you can walk everywhere.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sally, Gestion de l’hôtel
Thank you so much Catherine, we are so happy you enjoyed your stay in our Cedar room. We do hope we might host you again if you return to Nelson.
3 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Quaint house, lots of character except our room was extremely small -- our coffee bar and fridge was less than ideal, It was down the hall and shared with other guests Not one of our better stays
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Cloudside Team , Gestion de l’hôtel
You chose our double economy room which is still very much in line with the local market. Nelson is not a cheap place in which to live, work, or visit but, just like our hotel, it is unique, and very special.
4 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Vince quaint property
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Sally, Gestion de l’hôtel
Thanks for the review David
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
Very nice Inn. Clean and comfortable. Would stay here again gladly.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Sally, Gestion de l’hôtel
Thank you Bradley, we are so happy you enjoyed our Cedar room and your stay at Cloudside.
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
The staff were excellent. The room was amazing and comfortable in every way. We'll be back!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Sally, Gestion de l’hôtel
Thank you Craig, we appreciate the review and are so happy you enjoyed your stay.
3 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
The room we stayed in was exceptionally small. For nearly $200/ night, it features a great location, but the mattress was dated, the room was hot, and there was no in room coffee maker.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Chris, Gestion de l’hôtel
You booked out smallest room which is well described on the website you used, Hotels.com. There is no mention of an in-room coffee-maker on that site. The room has air good conditioning; it was the weather that is hot! Anyone reading our other reviews will see that there are no complaints about our mattresses, but we understand that all customers are different, and not everyone appreciates the same style of bed. And as for price, this room, which is very small, is still very much in line with the local market. Nelson is not a cheap place in which to live, work, or visit. But, just like our hotel, it is unique, and very special.
5 sur 5
par un voyageur de Victoria

Publié le 22 août 2024 sur Expedia
A beautiful characterful grand home caringly made into a fine hotel. Room was well appointed, albeit small - the Fir room, and perhaps we should in retrospect have taken a bigger room. Top notch hotel, thank yiu Chris. Loved the useful local dining options info card and the especially informative write up on Starbucks.
Commentaires de Gestion de l’hôtel
22 août 2024 par Chris, Gestion de l’hôtel
Very happy that you enjoyed your stay with us. The Fir room is indeed quite small, but I am pleased that you still managed!
4 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Close to town. Nice and clean.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sally, Gestion de l’hôtel
Thank you Kelly