Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Véronique
Publié le 7 déc. 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de montreal qc
Bel hôtel
Publié le 17 août 2016 sur ExpediaBel hôtel
excelllent choix pour un arrêt pour environ mi chemin pour aller à Virginia beach
par un voyageur
Friendly staff & clean room!
Publié le 8 sept. 2024 sur HotelsVery clean hotel & friendly staff. We were happy with it & would stay there again!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
It’s wonderful to hear you had a great time at Hampton Inn Neptune/Wall, NJ. The team is glad you found everything to your liking. We're looking forward to welcoming you back!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Service, Gestion de l’hôtel
Kasey, thank you for choosing to stay with us at Hampton Inn Neptune/Wall, NJ. We're glad you had a positive experience and hope to welcome you back soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Kenneth, thank you for choosing Hampton Inn Neptune/Wall, NJ. We hope your stay was enjoyable, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everything very good, excellent
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Wladimir, thank you for staying with us at Hampton Inn Neptune/Wall, NJ. We're delighted to hear you found everything to be excellent. We look forward to welcoming you back soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
I hate to give bad reviews but honestly we were not happy with this stay. The sheets were dirty, had a blood stain, told the cleaning ladies to change it and they fixed the bed with the same sheets, also the room was sooo dusty , the furniture, the carpet omg I had so much allergy, it was terrible, the pool was dirty, it was disgusting, the only good thing was the coffee stand and the breakfast. Hopefully they pay attention and maintain it better.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Service, Gestion de l’hôtel
Wilkin, it is concerning that the cleanliness of the room and pool was not up to your expectations. The team will take your feedback into consideration to ensure a more pleasant experience in the future. It is otherwise good to hear that you enjoyed the coffee stand and breakfast during your stay. Thank you for sharing your thoughts. We look forward to having another opportunity to provide a better experience next time.
par un voyageur
Publié le 30 août 2024 sur Expedia
THE GOOD..breakfast was nice. The front desk guy at night was pleasant, helpful and very kind. Shower pressure was decent. Laundry was only $1.00 per machine. THE BAD... not super clean and everything was broken (closet door, drawers, desk.) No bar soap for the sink. The gal in the morning with the big hair was pretty rude and acted like I was putting her out asking about laundry. The room was not quiet. I could hear the people in the hallway, the baby 2 rooms away, the people across the hall, the guy above me using the bathroom, while I was laying in bed. The beds are very hard, pillows are very flat..could be a good thing for the right person. Lol
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Service, Gestion de l’hôtel
Cathy, thank you for sharing your feedback. It's great to hear you enjoyed the breakfast and found our team member at the front desk to be supportive and friendly. Your observations about the accommodations and interactions have been noted. The experience with the sound levels and comfort preferences can vary for different guests, and your comments will be taken into account for improvement. We're glad you found some positives, and hope your next visit will be more in line with your expectations.
par un voyageur de Cheverly
Publié le 30 août 2024 sur Expedia
Quiet, staff friendly, easy check in
Commentaires de Gestion de l’hôtel
30 août 2024 par Customer Service, Gestion de l’hôtel
Denise, we're delighted you loved your experience at Hampton Inn Neptune/Wall, NJ. It's wonderful to hear our team members made your check-in seamless and that you found our location peaceful. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Customer Service, Gestion de l’hôtel
Laura, we're thrilled you enjoyed your stay at Hampton Inn Neptune/Wall, NJ. We hope to welcome you back soon!