Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good, but...
Publié le 12 sept. 2018 sur HotelsPositive points:
- Big and clean rooms, good location, clean swimming pool
Negative points:
- the staff isn't very polite, I'd say not at all, they behave as if the hotel is theirs. Slow service, the barman didn't knew his job, i had to tell him how to make a proper Gin Tonic
- even if the towels were changed daily, they were dirty and full of stains.
Overall it was a good experience.
par un voyageur
Publié le 29 juill. 2023 sur Hotels
Leiligheten var greit, men de som jobber både på reseption og restaurant skulle ha vært mere hyggelig og kunne snakke engelsk!
par un voyageur
1st class
Publié le 9 juill. 2022 sur HotelsReception was very helpful all round 1st class
par un voyageur
Poor Service
Publié le 15 mai 2022 sur HotelsBeen to same hotel before lovely only 2 weeks ago. This time round service was not good at all very poor main reason for choosing Harmony is the wonderful Spa still advertised but now wanted 60 lev not a lot about £26 per visit but of course if you go 3 or 4 times as we do over the week an extra expense for people to bear in mind as over £100.
Commentaires de Gestion de l’hôtel
16 mai 2022 par Mariya Arnaudova, Gestion de l’hôtel
Dear clients,
We are very sorry to disappoint you. The colleagues at reception were on hand to make your stay enjoyable. The colleagues have informed you that the use of the spa area by the clients of the complexes is with 50% discount and the special price is 15 BGN.
We will be glad to have the opportunity to justify your trust in us, the next time you stay.
par un voyageur
Publié le 7 sept. 2021 sur Expedia
Las instalaciones son buenísimas!
par un voyageur
Publié le 7 nov. 2020 sur Hotels
par un voyageur
Publié le 21 sept. 2020 sur Hotels
par un voyageur
Publié le 13 sept. 2020 sur Expedia
par un voyageur
Publié le 9 sept. 2020 sur Hotels
par un voyageur de Brussels
Publié le 8 sept. 2020 sur Expedia
Perfect, nice place, service and location. Very relaxing. Thank you.
