Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2021 sur Expedia
Tout était super! Je recommande fortement cet hôtel pour des vacances sans soucis.
par un voyageur
Publié le 13 juill. 2019 sur Expedia
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Great place.
Commentaires de Gestion de l’hôtel
1 août 2024 par MELIA Sunny Beach, Guest Experience Manager, Gestion de l’hôtel
Dear Alexandra,Thank you for such a positive review.We are delighted to hear that you had a 100% satisfactory stay in terms of room cleanliness, hotel condition, service, and room comfort. Our team takes great pride in maintaining the highest standards of cleanliness and ensuring that each guest enjoys a comfortable and memorable room experience. It's fantastic to learn that the service culture we cultivate has resonated with you and contributed to a positive experience. Furthermore, we're thrilled that you could partake in and enjoy the gastronomic experiences our hotel offers.It would be our pleasure to have you return on another occasion. Very best wishes,MELIA Sunny Beach, Guest Experience Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 août 2024 par MELIA Sunny Beach, Guest Experience Manager, Gestion de l’hôtel
Здравейте,Благодарим ти, че ни оцени.Радваме се, да прочетем че престой ти в нашия хотел е бил на нивото на очакванията ти. Полагаме огромни усилия, за да гарантираме прекрасни условия за престой на нашите гости.В очакване да ни посетите отново, Ви пожелаваме хубав ден!Поздрави,MELIA Sunny Beach, Guest Experience Manager
par un voyageur
Publié le 28 sept. 2023 sur Hotels
Everything was excellent. Great tasty food, room cleaned every day, room comfortable. There was nothing we didn’t like or found anything lacking.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par MELIA Sunny Beach, Guest Experience Manager, Gestion de l’hôtel
Dear Shirley,Thank you for your kind review.We are thrilled to hear that you enjoyed our delicious food and found the room to be comfortable. It's great to know that our daily room cleaning service met your expectations, and our team provided excellent service throughout your stay.It would be a pleasure to welcome you back. Best wishes,MELIA Sunny Beach, Guest Experience Manager
par un voyageur
Publié le 9 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Matthias, Gestion de l’hôtel
Dear Xaver,Thank you very much for your review. We would love to know more about your punctuation and the reasons of being not satisfied within our services and the holiday stay you have passed here at our hotel.Constructive feedback and critics are very important for us and our staff to improve services and facilities whereas we might be failing.Thank you for your attention, hoping to be able to convince about our commitment to great service towards our guests and see you again.Kind regards,Matthias SassGuest Experience Manager
par un voyageur
Publié le 26 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Matthias, Gestion de l’hôtel
Dear Chantelle,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager
par un voyageur
Publié le 14 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Matthias, Gestion de l’hôtel
Dear Oystein,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager
par un voyageur
Publié le 19 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Matthias, Gestion de l’hôtel
Dear Zsombor,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager
