Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2023 sur Expedia
I booked this hotel last moment because of a storm and change of travel plans. The bed in the bedroom was in a terrible condition. There were no clean linen for the mattress size provided . There were two smaller size cover linen provided, folded on the bed which were very old. The pillows smelled. There was no clean sheet provided for the mattress - only a mattress protector . The mattress protector was very dirty, full of sand, hair, old stains and unsanitary. The bathroom smelled terribly. The shower holder was broken and I had to hold the shower handle with my hand .
There was no internet, because the management had not paid the bill since August 26, and the internet provider stopped it. I was given an option to connect with a far away room from the lower floor, and the connection was bad, as the room was far away.
I had a terrible experience with this hotel . I want all my money back!
Expedia management: please facilitate the refund!!
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Too many people, noisy, sun beds are broken.
par un voyageur
Publié le 19 août 2020 sur Hotels
par un voyageur
Publié le 14 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2019 par Miroslav, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 1 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2019 par sales manager, Gestion de l’hôtel
Thank you.
Recommandé
pour Famillespar un voyageur
Publié le 1 oct. 2018 sur Expedia
Our studio room was upgraded to an apartment. The rooms very clean and fully equipped with air conditioning. Lovely staff.
Commentaires de Gestion de l’hôtel
3 oct. 2018 par Miroslav Raykov Sales manager , Gestion de l’hôtel
Thanks for your nice feedback.
par un voyageur de South Africa
Publié le 30 août 2018 sur Expedia
A great resort hotel to have a good time in Sunny Beach. Friendly staff.
The better place to stay in the area. When we arrived we knew we booked the right place. We forgot the name of the hotel. Do we stopped on a parking place to check the reservation on our phone. We got straight away yelled at in Bulgarian by the security of that hotel.
We moved then a bit further. We were approached again but this time in a friendly way. And it occurred to be our hotel. We were helped with parking, quick check in; pool, dinner. All good. People can make a difference!!!
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Miroslav, Gestion de l’hôtel
Thank you for nice feedback:)
par un voyageur
Pappa med 2 barn
Publié le 26 août 2018 sur HotelsTrevligt boende nära till allt
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Miroslav Sales Manager, Gestion de l’hôtel
Thank you for the nice feedback!:)
par un voyageur de Roma
Tutto perfetto
Publié le 30 juill. 2018 sur ExpediaIl monolocale dove abbiamo alloggiato era molto più bello e spazioso di come appare in foto. Siamo stati benissimo, cucina attrezzata, ingresso indipendente dal giardino, bellissima piscina, pulizie giornaliere e personale dello staff ineccepibile.
Commentaires de Gestion de l’hôtel
2 août 2018 par Miroslav, Gestion de l’hôtel
Thank you!:)
Recommandé
pour Tout le mondepar un voyageur de copenhagen, Denmark
Very good hotel + Apartment.
Publié le 12 sept. 2017 sur ExpediaNice service - good restaurant - very good apartment. Good cleaning.
Commentaires de Gestion de l’hôtel
17 sept. 2017 par Sales manager, Gestion de l’hôtel
Thank you Soren.
