Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mars 2023 sur Expedia
I've been coming to Hotel Palace for the last 3 years in the heat of the summer and I must say I was pleasently surprised by the warm welcome and the personal attention that is given to each guest. For us specifically, we had the manager, amazing lady, telling us about the past of the hotel industry in Bulgaria, the history of the region and many more local tips that made our stay great. We will come back with our friends again in August - looking forward!
Commentaires de Gestion de l’hôtel
21 mars 2023 par Hotel manager, Gestion de l’hôtel
DearDanaya,Thank you heartily for taking the time to share your impressions from your stay It was a real pleasure reading it. Thank you very much for praising our staff – we believe that it is the human factor which makes the overall image of our hotel and we are proud that we provide an excellent service.Looking forward to meet you again!Best Regards,Snejina Stamova
par un voyageur
Publié le 20 mars 2023 sur Expedia
Amazing stay! The staff, the location and the hygiene were at very high levels. The reception team welcomed us with complimentary fruit baskets and bottle of wine, even though we paid for a double room, we were upgraded to an apartment at no additional cost. Everything about was perfect. I would strongly recommend it for couples and families.
Commentaires de Gestion de l’hôtel
21 mars 2023 par Hotel manager, Gestion de l’hôtel
Dear Radostin,Thank you so much for your wonderful review and recommendation !Your words are truly the greatest reward for the entire team's efforts. When we read such comments we are motivated and know that we have done a great job.Looking forward to welcome you back soon!Best Regards,Snejina Stamova
