Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 août 2023 sur Expedia
Roel Apartments kann ich nur jedem empfehlen. Die Abholung und der Transfer zum Flughafen haben spitze geklappt. Als wir ankamen konnte ich gar nicht glauben wie toll die Wohnung gelegen ist! Man hat einen gigantischen Ausblick aufs Meer und auf Sweti Wlas. Die Wohnung selbst ist riesig. Man kann in der Küche wunderbar frühstücken mit Bergblick. Die Küche ist mit allem ausgestattet was man eben so braucht . Möchte man nicht kochen, hat man jede Menge Restaurants in unmittelbarer Nähe. Auch das Schlafzimmer ist groß. Das einzige was uns hier gefehlt hat ist eine Nachttischlampe :) man kann es aber auch ohne gut überleben… die Liebe Haushälterin kümmert sich rührend. Man kann jeden Tag frische Handtücher bestellen und es wir auch gereinigt. Alles in allem hatten wir einen super schönen Aufenthalt und würden hier wieder buchen!
Commentaires de Gestion de l’hôtel
14 août 2023 par Rossen Dimitrov , Gestion de l’hôtel
Dear Claudia, It was great to have you in our Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday, but this time for more then 2 weeks. Truly Yours, Roel Residence Team
5 sur 5
par un voyageur

Stunning view, clean apartment amd happy owners

Publié le 2 août 2023 sur Hotels
Good location with panorama view and big terrace with sun all day and moon view all night. The apartment was super clean and equipped with everything you need in perfect condition. No noise in the night, so sleeping was no problem. The owners was extremely happy to help me with everything on my stay and quick responding on email. I felt very home in this apartment because of the very big terrace with stunning views over sveti vlas, sunny beach and nesebar. Looking forward to next visit :)
Commentaires de Gestion de l’hôtel
2 août 2023 par Rossen Dimitrov , Gestion de l’hôtel
Dear Ingve, It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday, but this time for more then 2 weeks. Truly Yours, Roel Residence Team
5 sur 5
par un voyageur

Publié le 18 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Rossen , Gestion de l’hôtel
Dear Merete, thank you for a wonderful review. Thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more nights. Thanks once again and we are waiting for you. Best regards Rossen
5 sur 5
par un voyageur

Publié le 10 juill. 2023 sur Expedia
Good property for the Money spent
Commentaires de Gestion de l’hôtel
15 juill. 2023 par Rossen Dimitrov , Gestion de l’hôtel
Dear Christina, thank you for a wonderful review. Thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more nights. Thanks once again and we are waiting for you. Best regards Rossen
5 sur 5
par un voyageur

Publié le 16 août 2022 sur Expedia
The sea view was excellent
1 sur 5
par un voyageur

Average.

Publié le 25 juill. 2018 sur Hotels
Didn't enjoy my stay here and in fact, checked out early. I was greeted by a man who couldn't speak much English at all. The location is decent as it is close to a handful of restaurants and shopping places, grocery store, and coffee shop, and about a 15-20 minute walk down to the beach. The bed however, was super uncomfortable, the curtains/blinds in the room let a lot of light in and parts of the room were falling apart. I ended up checking out 2 days early and moving to the Grand Hotel Sveti Vlas. The shower also had issues the first day I tried to use it. I turned it on and brown water shot out the pipes. I was unable to switch it from the regular faucet to the shower head, and when I contacted the manager to have it addressed, the non-speaking assistant working there was grumpy with me for complaining (my friend who was with me translated and he said he was complaining about me). Overall, for the price, it's OK, but I wouldn't stay here again. I didn't get a single night of good rest. The WiFi, view, and location are probably the best part about this place.
Commentaires de Gestion de l’hôtel
2 août 2018 par Rossen Dimitrov , Gestion de l’hôtel
Dear Mr. Daher, We are absolutely amazed to hear that you didn't enjoy your stay at Roel Residence. But what surprised us most were your reasons for checking-out earlier than previously stated. Let us explain the facts about your stay: You've booked your stay at one and the same day of your check-in: 10 p.m. and you arrived at midnight. Despite obvious breach of our check-in policy, we were fine with your short notice and we did our best to offer you a warm welcome. Unfortunately, referring to you physicsal condition that night, you might haven't any clear recollections of the hospitality offered. What is more, during that same night you disturbed the rest of the other guests with commotion made about how to switch the water flow. Your inability to turn on the shower speaks volumes about your judgement ability that night. Last but not least, our "non-English speaking staff" noticed your bag full of dubious substances of plant and chemical origin. Let us be absolutely clear on that: as a family hotel we don't tolerate such a behaviour. We comply with ethic rules and family values and expect the same from our guests. To conclude with, our matresses are under guarantee period and produced by a certified manufacturer. None of our guests had any complaints on that so far. Every window of our hotel is equipped with double-layered curtains thick enough to offer the desired day light protection. In case you are ready to reconsider your behavior and judgement ability, we will be more than glad to welcome you again and to offer you our warmhearted hospitality. Sincerely yours, Roel Residence Team
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 28 juin 2018 sur Expedia
We were met by a very pleasant hostess named Willy, helped us take out suitcases, showed us an apartment, rooms were very clean, kitchen with dishes, electric stove, microwave, kettle, refrigerator, excellent air conditioners ... Amazing view, good location, close to the sea, the whole family enjoyed it
Commentaires de Gestion de l’hôtel
29 juin 2018 par Rossen , Gestion de l’hôtel
Dear Guest, thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more than a week. Thanks once again and see you next year. Best regards Rossen
5 sur 5
par Roman

Publié le 17 août 2017 sur Hotels
Výborná kvalita za super cenu. Moc příjemný personál i majitel. V den odjezdu jsme dostali magnet jako darek. Příští rok se sem určitě vrátíme.
Commentaires de Gestion de l’hôtel
21 août 2017
Dear Roman, It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday. Truly Yours, Roel Residence Team
5 sur 5
par Ulla-Britt

Super

Publié le 6 août 2017 sur Hotels
Super lägenhet
Commentaires de Gestion de l’hôtel
21 août 2017
Dear Ulla-Britt, It was a great pleasure for us to welcome you in Roel Residence and to contribute for one pleasant and memorable vacancy. We will be truly happy if you and your family visit us again next year, and why not sooner – even this year. We expect you! Rossen
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de colchester

Cheap, cheerful and well kept

Publié le 28 juin 2017 sur Expedia
A really well kept place, lovely rooms with good views of the Black Sea, well furnished and always kept very clean. Can't ask for much more!!
Commentaires de Gestion de l’hôtel
30 juin 2017 par Thank you , Gestion de l’hôtel
Dear Chris, Thank you for your review for our ROEL RESIDENCE - 2016 GUEST REVIEW AWARD WINNER. It's great pleasure for us to be our guests. We look forward to welcoming you again to our ROEL RESIDENCE and offering you an exceptional experience! We are waiting for you again! But this time not just for 4 nights... Best regards ROEL RESIDENCE Team
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