Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de paris
bel hotel cosy
Publié le 13 sept. 2018 sur HotelsHotel plein de charme on accede à la plage par un chemin de bois au travers de la colline ... ca grimpe un peu au retour et cela donne sur une plage sauvage
Attention un peu loin du centre animé 2kms sinon très bien entretenu et charmant
Petit dej peut être à améliorer.
par Francois de joinville le pont
parfait
Publié le 30 juill. 2015 sur Hotelshotel a recommander vivement !!! mais pas facile a trouver
par un voyageur
Publié le 15 août 2019 sur Expedia
The water is cold in the swimming pool
They don’t clean the rooms
Commentaires de Gestion de l’hôtel
21 août 2019 par The Cliff Beach & SPA Team, Gestion de l’hôtel
Dear guest,
the outside pool is not heated and the water temperature is depend of the weather. Please provide us the length of your stay and the exactly booking number to check the room cleaning.
Regards
par un voyageur
Publié le 29 juill. 2019 sur Expedia
Polite and helpful staff. My new favorite place for vacation!
Commentaires de Gestion de l’hôtel
29 juill. 2019 par Denitsa, Gestion de l’hôtel
Thank you for your positive feedback! We will be glad to welcome you again.
Regards
The Cliff Beach & SPA Resort
par un voyageur
Great Hotel, Great Location. Happy Customers.
Publié le 13 juill. 2019 sur HotelsWe booked the hotel for a short two-night stay and we were pleasantly surprised with everything.
On arrival the receptionist was overly helpful. They were very accommodating as we had our 1 year old with us and even managed to prepare the room earlier than we expected.
The hotel itself is a Paradise - beautiful architecture with great attention to detail. Every aspect has been planned to suit all guests in any weather condition.
The pool / garden is extremely well maintained and clever layout. It allows many people to use without feeling crowded. Particularly like the little "river" which are shallow for younger swimmers.
I would like to specifically mention the person working at the pool bar who was very polite and extremely helpful. The handmade pizzas are delicious and he was even able to make one dairy free for my wife.
The rooms are very clean and provide a very nice view of the hotel garden and sea. The fact that the place is located out of Obzor gives you a break of all the night time loud music that you see all over the Black Sea coast.
The beach under the hotel is a 5 min walk through the cooling forest. It's virgin beach so without mandatory pay-for sun loungers and umbrellas.
One recommendation we have would be the restaurant menu. We thought the prices were not relative to the quality and quantity of the dishes. The staff were very pleasant but we just feel the meals could be improved.
Commentaires de Gestion de l’hôtel
16 juill. 2019 par The Cliff Team, Gestion de l’hôtel
Dear Petar,
Many thanks for the kind words and we are happy you have enjoyed your short stay and hotel.
We take on board all feed back and recommendations, and will certainly look into improving our menu and quality in the restaurant.
One again we are pleased that you have enjoyed yourselves and hopefully will be able to welcome you again.
Best Regards
Recommandé
pour Tout le mondepar un voyageur de Romania
Clean and nice hotel
Publié le 18 août 2018 sur ExpediaClean,big and nice hotel, very beautiful room and overall the hotel looks very good. The staff not so good with english and the pool bar barman not very polite.
par un voyageur
Publié le 13 sept. 2015 sur Hotels
Overall is nice and elegant. However no wifi in the room makes it very inconvenient for travellers of today.
par un voyageur
Dejligt hotel men med flere mangler.
Publié le 14 août 2015 sur HotelsPænt og dejligt hotel med et meget fint pool område. Meget stejl trappe til privatstranden, ingen mulighed for leje af parasoller og liggestole, man må købe det fornødne i byen. Maden på hotellet er ikke noget særligt og betjeningen er ung og uerfaren, vi kørte til Obzor for at spise aftensmad, der findes rigtigt fine restauranter i byen. (Vi havde lejet bil hele ugen) vi syntes at det var besværligt og langt at gå til Obzor fra hotellet. Morgenmaden blev kedelig i løbet af ugen, ingen frisk brød kun toastbrød.
Recommandé
pour Tout le mondepar un voyageur
sehr schönes Hotel in ruhiger Lage
Publié le 1 juill. 2015 sur Expedia
Contre : Es wäre schön wenn am Strand Hoteleigene Schirme und Liegen wären.Der Saft für das Frühstücksbuffet schmeckt furchtbar!
Die Bilder im Netz entsprechen genau der Realität. Die Ausstattung der Zimmer ist ein Hingucker und läd zum Wohlfühlen ein. Das Hotel verfügt über viele kleine Details, die Pools sind sehr sauber, das Personal ist äußerst freundlich, der Strand in Obzor ist sauber und vorallem das Wasser ist sehr klar. Auch am Strand ist es sehr ruhig.
Die Buffets sind übersichtlich, aber das was da ist, schmeckt! Wir würden jederzeit wieder kommen! Wir haben ein Hotel gesucht, welches abseits von den Touristengebieten ist, wo eine Hotel neben dem anderen steht. Dieses Hotel war genau das, was wir gesucht haben. Das Hotel liegt etwa eine Std vom Flughafen Burgas entfernt, aber die Fahrt lohnt sich! Wir haben uns sehr gut in diesem Hotel erholt :)
par un voyageur de Washington, D.C.
NICE PICTURES - VERY HARD BEDS
Publié le 26 août 2014 sur Expedia
Pour : The rooms were big and clean. The food was good, and the pool was pretty, but crowded in August. We had to stake out our pool chairs at breakfast.
Contre : The beds really need to be replaced. When you're used to five star (like Westin Heavenly) mattresses it is very difficult to sleep on rock hard ones.
Emplacement : The hotel is about 5 min drive from the little town center in Obzor, and a 5 minute hike down the cliff to the beach (hence the name). Good exercise.
The hotel is pretty, though it is quite a hike to the beach. Our room was very nice but the beds were so hard that we wanted to check out after the very first night (we were supposed to stay 10 nights). When we went to the reception to ask for a new bed, we were told all the beds were the same. A very nice receptionist did everything he could to help us find another bed and another room, but they really were all the same.
When we asked about checking out early, the manager on site said she didn't have the authority to approve our refund (we paid up front through Expedia). We then spent the next FIVE (5) HOURS on the phone with Expedia and their off-site booking manager trying to come to a resolution. At 4 PM we gave up and said we'd try one more night. Again, our room was beautiful, and big, but the bed was awful. So the next day, after another hour on the phone with Expedia, we were given the okay to check out early with the assurance that we would get our money back. We're still waiting for the hold to be released on our credit card, two weeks later...
I would go to this hotel if you're not picky about mattresses (they were clean, just uncomfortable). I would also go to this hotel if you are looking for a really good value -- food was good and included in the rate. Unfortunately, we are used to a higher quality mattress so I wasn't able to sleep well, which really affected my entire experience.
