Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,8 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2022 par aziz, Gestion de l’hôtel
thanks
par un voyageur
Bueno
Publié le 11 août 2024 sur HotelsEl hotel es mucho mas bonito de lo que muestra en las fotos, la habitacion era un poco pequeña, pero comoda y con A/C y un pequeño balcon que daba a la via principal.
Se nos metio un pequeño gatito cuando llegamos a la hbaitacion que era muy hermoso! Esta super cerca del centro y de la estacion de bus (a 2 min max caminando). Nos permitieron dejar las maletas antes del check-in (llegamos a las 8 a.m) y despues del check-out.
Dentro de las cosas no muy buenas, la atencion a la hora del desayuno, fue ausente, ponen la comida y nadie esta pendiente para el refil o para retirar los platos y limpiar las mesas, para que los que lleguemos encontremos espacio, hay que estar pidiendo o buscandolos, realmente muy incomodo. En la habitacion para una estadia de 3 noches, nos dejaron solo 1 papel higienico (nos toco pedir mas), la puerta del baño, no se puede cerrar desde afuera y no limpiaron la habitacion en toda muestra estadia. La puerta que sube a las hbaitaciones y que conecta con la calle principal, siempre esta abierta, incluso en la madrugada, lo que me parece muy inseguro, deberian poner acceso con llave o tarjeta
Commentaires de Gestion de l’hôtel
12 août 2024 par ezgi, Gestion de l’hôtel
Hello dear guest, thank you for your feedback, we will fix ourselves regarding breakfast. However, you need to request room cleaning yourself. Because unfortunately we do not have a daily room cleaning service.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Ezgi, Gestion de l’hôtel
thank you
par un voyageur
Publié le 17 juin 2024 sur Expedia
All the staff were very welcoming and helpful.
Unfortunately it’s on the busy road therefore it was noisy,did not get much sleep. Although the rooms in the back quieter than the rooms in the front with a view of Capadokya
The breakfast was very basic which is very disappointing for us. Otherwise it was very safe ,walkable distance to everywhere and staff were excellent
Commentaires de Gestion de l’hôtel
12 août 2024 par Ezgi, Gestion de l’hôtel
dear guest thank yo ufor feedback we will try for be best thank you
par un voyageur
Publié le 5 janv. 2024 sur Expedia
綺麗なホテルでした。受付の女性スタッフがとても親切でした。
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Ezgi, Gestion de l’hôtel
Thank you for your comment, hope to see you again :)
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Ezgi, Gestion de l’hôtel
thank you
par un voyageur
Publié le 15 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2023 par ezgi, Gestion de l’hôtel
teşekkür ederiz
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2023 par ezgi, Gestion de l’hôtel
teşekkür ederiz
par un voyageur
Publié le 13 oct. 2023 sur Expedia
The Manager of the hotel (Girl in the reception) was very friendly. She helped me with my luggage on the day of my departure up to the Gerome bus stop, as I slipped in my toilet and had suffered a concussion for a bit. On the day the incident happened she even offered me some turkish medication for pain (equivalent to paracetamol) and also provided me water and tea whilst I was recovering. I thing I would highly suggest is that please put the safety signs on the toilet that the floors can be really slippery as people travelling from abroad might not know. And, also it would be a great idea if the shower mat was placed in advance before check in so that people are aware of it.
Positive comments - Staff is friendly and the hotel is clean. Breakfast was good and the location is really good. The room has a balcony in case you want to enjoy the nice view of Cappadocia or the Sunset or sunrise.
Negative comment - Does not allow guests in case you have a friend who wants to come and see you for a drink. I booked the room for people as my friend wanted to come and see me whilst I was there but the manager did not allow the guest as she said police will create problems, which I don't understand.
Secondly, when you are having breakfast the cats are left around your table so you cannot have your breakfast peacefully and will be disturbed by the cats. Every time I had Turkish sausage in my plate, I had to give it away or else the cat will come to your table and take it on its own.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Ezgi, Gestion de l’hôtel
hello dear sandip thank you for feedback . Know that we are working to make everything better
par un voyageur
Mold.
Publié le 5 sept. 2023 sur HotelsGot very sick from the mold in the bathroom. It's unfortunate as the place was relatively recently renovated.
Mattress is very soft, bad if you sleep on your stomach. Could use a small fridge.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Ezgi, Gestion de l’hôtel
Hello dear guest, there is absolutely no mold in our bathrooms. Since only its window faces the corridor, it is a bit stuffy compared to our other rooms. Apart from that, our beds are extremely comfortable :) I hope we can give you a room with a balcony side during your next stay and change your thoughts about our Hotel. Kind regards
