Note fondée sur 537 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2024 par On behalf of the Sultan Cave Suite Family, Gestion de l’hôtel
Dear Guest,Your fantastic rating has brightened our day! We're overjoyed that your experience with us was so positive. Your feedback fuels our dedication to excellence. Thank you for your support, and we can't wait to have you as our guest again.With warmest regards,
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par On behalf of the Sultan Cave Suite Family, Gestion de l’hôtel
We would like to express our disappointment with the low rating you provided. You stayed with us for only one night. If you could please provide more specific details about the issues you encountered during your stay, we will take the necessary measures to avoid making the same mistakes in the future for our next guests. Our goal is to ensure that all our guests have a pleasant and memorable stay with the best service we can provide. We take extra care in hosting our guests, and if you have the opportunity to visit our hotel again, you can be sure that we will do our best to make it a great experience.Hope to see you in the future. We always look forward to hosting you to provide you with an even better experience.Best regards,
par un voyageur
convenable mais pas super luxeux
Publié le 4 janv. 2022 sur HotelsSéjour convenable dans l'ensemble.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Selim,Warm greetings from Sultan Cave Suites!It was a great pleasure having you at our hotel. Your kind reviews are a true motivation for the Sultan family. We would like to thank you on behalf of the Sultan team for taking your valuable time to review us. We hope to see you among us again at another time.Kind Regards, Bahar Özdemir, Ms.
par un voyageur
Publié le 18 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Sultan Cave Suites, Gestion de l’hôtel
Dear Renald;
We are happy to learn that you had an enjoyable experience with us including the rooms, amenities and food.
I also would like to thank you for your compliments towards our colleagues, we are delighted to learn that they contributed to make your stay memorable, rest assured we will share your kind words with the team.
We look forward to the pleasure of welcoming you back
Yours sincerely,
par un voyageur
Amazing
Publié le 17 sept. 2020 sur HotelsCet établissement est formidable, l’accueil est très chaleureux, les caves sont fantastiques, la vue est juste magnifique et les lits sont confortables.
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Sultan Cave Suites, Gestion de l’hôtel
Dear Sarah,
thank you so much for sharing your experience with us. We are really happy to hear your enjoyed your stay with us. We would love to host you again in the future. Best Regards,
par un voyageur
Publié le 2 oct. 2019 sur Expedia
Le site était magnifique et très propre également 10/10. Les chambres sont aussi très jolies. Place à amélioration pour le service qui n’est pas à la hauteur de l’endroit.
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Sultan Cave Suites, Gestion de l’hôtel
Dear Valuesd Guest, we really appreciate your comment. Our team works everyday for you to enjoy a wonderful experience. We will be delighted to host you once again at the hotel. Best Regards, Sultan Cave Suites
par un voyageur
Publié le 30 juill. 2019 sur Expedia
Une terrasse exceptionnelle avec une vue à couper le souffle, une suite très propre et vaste.Un détail mais qui a son importance: le bar en terrasse n’est pas du tout au niveau du standing de l’établissement.
Commentaires de Gestion de l’hôtel
5 sept. 2019 par Hotel Managment, Gestion de l’hôtel
Dear Valued Guest, we really appreciate your comment. Our team works everyday for you to enjoy a wonderful stay and experience. We hope to be able to host you once again at the hotel. Best Regards, Sultan Cave Suites.
par un voyageur
Publié le 6 août 2024 sur Expedia
The staff is rude. Way too many stairs to get anywhere. The caves have no windows. It’s really long uphill walk to get back and forth from downtown. The food is terrible. Too many flies on breakfast buffet and NO AC at their dining. On a hot day we were stuck in our room because it was too hot to walk downtown and there were no other areas of the hotel with AC.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Sandhya,We would like to express our disappointment with the low rating you provided. We will take the necessary measures to avoid making the same mistakes in the future for our next guests. Our goal is to ensure that all our guests have a pleasant and memorable stay with the best service we can provide. We take extra care in hosting our guests, and if you have the opportunity to visit our hotel again, you can be sure that we will do our best to make it a great experience. Hope to see you in the future. We always look forward to hosting you to provide you with an even better experience.Best regards,Bahar Özdemir, Ms.
par un voyageur
Publié le 5 août 2024 sur Expedia
AMAZING!!! Everything about this hotel and the area is dreamy. Stayed in the Presidential suite and didn’t want to check it. Will def visit again!
Commentaires de Gestion de l’hôtel
11 août 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Jessica,We're grateful for your wonderful rating! It's fantastic to know that you had a memorable experience during your stay. Your feedback is instrumental in maintaining our commitment to excellence. We enjoyed hosting you and look forward to your next visit.Best regards,Bahar Özdemir, Ms.
par un voyageur
Publié le 4 août 2024 sur Expedia
Beautiful hotel built into cliff caves with spectacular views of peaks and valleys. Very nice rooftop restaurant and bar with fabulous views. Small pool and hamam (Turkish bath) available at adjacent hotel.
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Bruce,We're grateful for your wonderful rating! It's fantastic to know that you had a memorable experience during your stay. Your feedback is instrumental in maintaining our commitment to excellence. We enjoyed hosting you and look forward to your next visit.Best regards,Bahar Özdemir, Ms.
