Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Clarissa,We are thrilled to hear that you had such an enjoyable stay with us! Please do not hesitate to reach out if there is anything else we can assist you with.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The staff was friendly. The room had a broken picture frame, headrest for the bed was torn and picked at, and the floor was so dirty it left our feet black. The bed was covered in hair, we slept on top of the blankets. Breakfast was good, and pool was clean.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jaylen, Thank you for highlighting the friendliness of our staff, and we're glad you enjoyed the breakfast and clean pool. We appreciate your feedback regarding the room condition and cleanliness. Our team will look into these matters to ensure a better experience for our future guests.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Veronica,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! We look forward to welcoming you back again soon.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Chris,We're sorry to hear you didn't fully enjoy your stay. If you'd like to share more details about your experience, please don't hesitate to reach out to us directly so we can address any concerns you may have. We value your feedback and aim to provide all our guests with a positive experience.
par un voyageur de Edinburg
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nathaly,We are delighted to hear that you had a wonderful stay at our hotel. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another exceptional experience!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Very friendly staff, room was spacious. Located in a good area, lots of shopping and restaurants nearby.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Margo,We are pleased to hear that you enjoyed our spacious rooms and the convenient location of our hotel with plenty of shopping and dining options nearby. Your kind words about our friendly staff are greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello carlos,We're delighted to hear you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Clean, comfortable beds, easy check in and check out. The open walkin shower is different but we got along with it. The only downer was no hot water at the sink.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mike,Thank you for sharing your detailed feedback with us. We are delighted to hear that you found our beds comfortable and enjoyed the ease of the check-in and check-out process. We appreciate your feedback regarding the walk-in shower and will share your hot water concern with our maintenance team for review.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Clean and comfy and the staff was great
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We are pleased to hear that you found our hotel clean and comfortable, and that our staff provided great service during your stay. We appreciate your positive feedback and hope to welcome you back in the future.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The fire pit was not working and the room did not have a remote.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Natalli, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted for future improvements. We appreciate you bringing this to our attention and for choosing to stay with us.
