Note fondée sur 671 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2024 par Kaitlyn A. , Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Kaitlyn A., Gestion de l’hôtel
I am happy to see you enjoyed your stay. We look forward to hosting you the next time your travel brings you to New Braunfels!
par un voyageur
Publié le 15 août 2024 sur Expedia
The bar area did not have full food choices as indicated on their menu.
Commentaires de Gestion de l’hôtel
19 août 2024 par Kaitlyn A., Gestion de l’hôtel
We're sorry your dining experience did not meet our usual standards. We appreciate your honest feedback and are addressing this with our culinary team to ensure better quality moving forward.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Kaitlyn A. , Gestion de l’hôtel
I am happy to see that you enjoyed your recent stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 12 août 2024 sur Expedia
It was a nice stay.
Commentaires de Gestion de l’hôtel
12 août 2024 par Kaitlyn A. , Gestion de l’hôtel
I am happy to hear that you enjoyed your stay! We look forward to welcoming you back soon!
par un voyageur
Recommended!
Publié le 11 août 2024 sur HotelsExcellent stay. Only disappointment was that we didn’t have a balcony with our Jr. Exec Suite. I must have missed something while booking. Grounds are phenomenal. River runs along back of shaded lawn with horseshoes, corn hole, volleyball, swimming pool, River swimming and dock. Swimming pool water was warm but a good size with shallow waters. Small outdoor hot tub also available. Lots of extra amenities including snack bar, library, and beautiful outdoor veranda, ice water in lobby. Restaurant available, but breakfast is not included. Housekeeping only offered every other day for multiple night stays except by special request. Staff was extremely friendly and helpful! Sofa back folds down to make a bed, but there is no mattress. Room for 2 small children or 1 adult. Great value for the amenities. Conveniently located, safe area, easy parking.
Commentaires de Gestion de l’hôtel
12 août 2024 par Kaitlyn A., Gestion de l’hôtel
Thank you so much for taking the time to provide us with feedback from your recent stay. I am happy to hear that you enjoyed the property and our amenities. Thank you so much for your kind words about our team, I have shared this feedback with them! We look forward to welcoming you back you soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
The grounds are beautiful, the staff was great, the food at the bistro was good my only complaint is the rooms could use some updating. My family had a wonderful stay, and the kids enjoyed the ability to swim in the river during the day and the pool at night. The property itself is reason enough to book in my opinion.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kaitlyn A. , Gestion de l’hôtel
Thank you so much for your kind words about your recent stay with us! I will share this feedback with the team as we love to celebrate memorable guest experiences!We look forward to seeing you again!
par un voyageur
Publié le 4 août 2024 sur Expedia
We will def stay here again. Had so much to do at the hotel and for families
Commentaires de Gestion de l’hôtel
5 août 2024 par Kaitlyn A., Gestion de l’hôtel
I am so happy that you enjoyed your stay! Thank you so much for taking the time to give us feedback about your stay with us! We look forward to welcoming you back soon!
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Kaitlyn A. , Gestion de l’hôtel
We look forward to seeing you again soon!
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Kaitlyn A. , Gestion de l’hôtel
I am so happy to see that you enjoyed your stay! We look forward to seeing you again!
