Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marie Laure
Publié le 27 avr. 2017 sur Hotels
Bien
par un voyageur
Publié le 18 oct. 2024 sur Expedia
nice place
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
we appreciate the feedback, thank you for staying with us
par un voyageur
Publié le 18 oct. 2024 sur Hotels
This was our first trip to. New Buffalo. It was pretty near perfect until our car was broken into and my purse was stolen. That was a terrible thing but not normal for NB. The hotel staff could not have been more accommodating!!They allowed us to park in a special spot because of the damage to our vehicle and even helped to keep an eye on it overnight. Since we had no choice but to head home the next morning, we asked if they could grant us forgiveness for the early checkout. They did and it really helped renew my faith in the goodness of people after experiencing such a traumatic event. Thanks NB Holiday Inn for understanding!
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
We are sorry that your car was broken into off the property in town. We are glad our staff was so accommodating to assist you during the difficult moment. Come visit us again soon.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
Thank you for the feedback from your stay
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Property is easy to access off I 94.
Great staff. Breakfast room large, breakfast good. Nearby shopping , beach,great restaurants.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
Thank you for your nice feedback. Come visit us again soon.
par un voyageur de Indianapolis
Publié le 7 oct. 2024
We were a bit skeptical at first as we usually stay at higher end hotels but we were very pleased, staff was friendly, room was very clean and nice. Only disappointment was no fridge in the room. Within 5 minutes to downtown New Buffalo so location was good. Overall it was a good experience and we would stay there again if the opportunity presents itself. Thank you!!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
Thank you for your feedback. Come visit us again soon.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Old and dingy room, No fridge, microwwave, or work desk. Very poor lighting. Coffee maker didn't work. Also unhappy with 3 comments about "3rd party" booking at check-in.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Staff, Gestion de l’hôtel
The staff mentions 3rd party at check in because it is a different check in process to make sure your personal card is not charged again since you already paid for the reservation. We appreciate your feedback.
par un voyageur
Great stay!!
Publié le 30 sept. 2024 sur HotelsWe arrived to the hotel and we were greeted by a friendly gentleman that ask our how evening was as he checked us in. The room was nice and clean, bed linens were comfortable, 4 pillows on each bed was nice. The next morning we went to the dining area for breakfast. Great choices for breakfast, food was fresh and hot!! The ladies manning the breakfast area were friendly and kept everything clean and tidy as people made their way to the breakfast area. Location was convenient to both the casinos and shopping. We were very satisfied with our stay and will return for future visits.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
Thank you so much for your feedback. We look forward to you visiting again in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Check in was a breeze
Clerk was very pleasant and greeted us with a smile
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
Thank you for the nice feedback from your stay. Come visit us again soon.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
26 oct. 2024 par Sara C. AGM, Gestion de l’hôtel
We appreciate the feedback from your stay. Thank you for staying with us.
