Note fondée sur 471 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Expedia
N/A
par un voyageur
I understand the saying “roach motel” now
Publié le 11 oct. 2024 sur HotelsOur first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Corina , Gestion de l’hôtel
Dear Aprille,Thank you for taking the time to share your experience, and I sincerely apologize for the distressing situation you encountered during your stay. I can only imagine how unsettling it must have been to find roaches in your rooms. Your comfort and safety are our top priorities, and we take issues like this very seriously.Please rest assured that I will share your feedback with our management team and staff immediately. We are committed to conducting a thorough inspection and addressing any pest control issues in the hotel. We value your input and will work diligently to ensure that no other guests face the same problems.Thank you for bringing this to our attention, and I hope we can regain your trust in the future.Sincerely,Corina VillanuevaFront Desk ManagerBest Western Plus
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Very nice staff great house keeping just very nice all around
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Slightly older hotel, but the room was clean and all amenities were in order. Breakfast was nice (except for the coffee), the location was quiet and the staff was perhaps the friendliest I've seen in a long time. We used to stay at the chain next to the BW but have changed our spot for future stays.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Best bang for the buck I feel. While a slight drive away from activities, it makes up for it in quietness and comfort.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur de Urk
Publié le 24 sept. 2024 sur Expedia
Goed hotel, kamers wel een beetje muffig en oud maar schoon en netjes verder, ontbijt was een beetje karig maar was gratis dus voldoende
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
