Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,7 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par SK, Gestion de l’hôtel
Thanks for choosing to stay with us! We look forward to having you again in near future!
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par SK, Gestion de l’hôtel
Thanks for choosing to stay with us! We look forward to having you again in near future!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par SK, Gestion de l’hôtel
We are very sorry to hear that your experience with our hotel wasn't great! Could you please share more details. We hope to improve in near future and have you back.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par SK, Gestion de l’hôtel
Thank you for staying with us! We look forward to serve you again in near future!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par SK, Gestion de l’hôtel
Thankyou for staying with us! We look forward to serve you again in near future!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
4 things I want to mention about this very nice hotel.
1. Check in is alway slow. Issued key to room that key fob doesn't work. Had to return to front desk and ultimately switch rooms.
2. Wanted a light dinner so went to order from in house Dickies restaurant. Combo meal advertised for $13 rang up at $18. When asked, Ms stated they've not updated the menu boards. (6 chicken wings, small fries, soda).
3. When leaving, wanted Ice for thermos as I work from auto doing home inspections.... Ice machine on floor 2 doesn't work, and there is no public ice machine available on floor 1.
4. Last complaint - no complimentary breakfast here.
I promise I'm not a big complainer. I travel for work through this area frequently and have stayed here many times. The rooms are great and clean and reasonably priced, but the other inconveniences mentioned above take away from the stay.
Guess I'm just tired and grumpy...
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SK, Gestion de l’hôtel
Thank you for choosing to stay with us! We are sorry to hear that we didn't meet your expectations on few items. We are working to improve the check-in process and fixing the Dicky's menu board. Unfortunately, we don't plan to offer free breakfast as the quality of those breakfast is always questionable. We want to make fresh breakfast to order and we hope that you will appreciate that some day.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Was quiet. A little stuffy in the hallway.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par SK, Gestion de l’hôtel
Thank you for choosing to stay with us. We will address your concern of the hallway soon.
par un voyageur de Grand Prairie
Publié le 22 sept. 2024 sur Expedia
The power was out and they did not tell us until we arrived m.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par SK, Gestion de l’hôtel
We understand the frustration that you may have but there was nothing else we could have done. We lost power during hurricane for few hours and there was no way to communicate as everything was down. All systems were down and phones were down as well. Luckily, we got the power back around 5:30 pm as most places didn't have power for much longer.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Everything from the hotel was good! They ladies up front are very nice and helpful.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par SK, Gestion de l’hôtel
Thanks you for choosing to stay with us! We really appreciate it and look forward to see you soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Bed sheets were very dirty, full of hairs.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par SK, Gestion de l’hôtel
Thanks for the feedback! We are very sorry to hear that the room wasn't cleaned properly. We will definitely investigate this and take appropriate actions to prevent this from happening again.
