Note fondée sur 544 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Le personnel à la réception était très serviable. L’hôtel est facile à trouver.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Tiffany S., Gestion de l’hôtel
Merci d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes très heureux de savoir que vous avez apprécié votre séjour.
par un voyageur
Publié le 25 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2019 par krissy, Gestion de l’hôtel
Thank you for the feedback it is greatly appreciated.
Warm Regards,
Kristine Caravella
Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Tiffany S., Gestion de l’hôtel
Marlene,Thank you for taking the time to provide us with your feedback. Your satisfaction is important to us, and we are so pleased to know that you enjoyed your stay with us. We hope to see you again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Tiffany S., Gestion de l’hôtel
Patricia,Thank you for taking the time to provide us with your feedback. I was able to locate your reservation for July, and would love to know more about your stay. Please keep in mind that we are always more than happy to remedy any inconvenience right away, and we may be limited for options to make things right with you 60+ days after your stay. We still encourage you to share any feedback that may improve guest experience for future guests.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Tiffany S., Gestion de l’hôtel
Connor,Thank you for taking the time to provide us with your feedback. Your satisfaction is important to us, and we are so pleased to know that you enjoyed your stay with us thoroughly. We hope to see you again soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Staff was extremely nice which it seems is so hard to find anymore. To me first impressions mean the world. The first encounter you have when going to your hotel is the front desk personnel. So friendly and inviting. The room was very clean, A/C worked great, bed was comfortable, frig was cold, and TV worked great. I am very picky and I had no complaints. I know a few reviews said the rooms were outdated but honestly I would rather walk into a room and smell the clean vs seeing a new chair or desk. even though there is no elevators to get to the second floor, its not as bad as the reviews say. You go up 5 steps to a platform, then go up 5 more. Not bad at all. Overall I was very pleased and the comp breakfast was good also.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Tiffany S., Gestion de l’hôtel
Tammy,Thank you kindly for your generous review. Our entire team works hard to provide the best, award-winning accommodations in New Castle. We hope to see you again should your need for lodging arise in our area.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holly M, Gestion de l’hôtel
Thank you Raymond for taking the time to let us know about your experience with us! We are glad to hear that you had a good experience, we appreciate your business and hope to see you back again soon!
par un voyageur
Five stars isn’t enough
Publié le 23 sept. 2024 sur HotelsThe staff was amazing. The room was super clean. Breakfast included eggs, sausage and waffles. Will definitely be back next year!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holly M, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience Marianne, we are pleased to here that you enjoyed your stay! We appreciate your business and hope to see you back soon!
par un voyageur
Clran and safe
Publié le 23 sept. 2024 sur HotelsThe place is clean and feels safe. Tha AC and the bathroom fan are loud.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holly M, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience, we are glad to hear you had a good stay with us! We appreciate your business and hope to see you back soon!
par un voyageur
Great comfort and price
Publié le 22 sept. 2024 sur HotelsGreat staff, they go over and beyond to make your stay a good one.
Very clean and comfortable and the price is reasonable.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holly M, Gestion de l’hôtel
Hi Joelle, thank you for taking the time to let us know how your stay with us was. We are glad to hear you had a good experience1 We appreciate your business and hope to see you again soon!
