Note fondée sur 299 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de La Prairie
Publié le 28 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2023 par A, Gestion de l’hôtel
We appreciate your feedback. Thank you for staying at Highland Inn New Cumberland!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I hve been staying here on n off for years. Stay booked. They have done alot of renovation. But when she told me if I wanna use microwave or coffee maker, I had to turn AC off, then I used shower and water kept leaking on bathroom floor. Lights for room, only one worked. Only smoking rooms now is if ur long term stay
Commentaires de Gestion de l’hôtel
7 oct. 2024 par A, Gestion de l’hôtel
We appreciate your feedback and have indeed accommodated you as a guest several times over the past 2 years. As for the AC/microwave combination, this has been the procedure in all rooms you have stayed in since the very first time you visited our property. The shower and lighting were inspected after your check out and all were in proper working condition. The shower was leaking on the floor due to guest error of leaving the curtain wide open and the water left turned on. As explained to you, all of our online regular nightly rooms are non smoking. You were offered a smoking room to which you declined being as it was an extended stay "type" of room and was much smaller than what you had booked. In the future if you would prefer the smaller smoking room, we will be more than happy to accommodate that request. Thank you for staying at Highland Inn New Cumberland.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par A, Gestion de l’hôtel
We're sorry to hear you did not enjoy your visit. Additional information as to your dislike would have been beneficial for us to improve our guest services. Thank you for staying at Highland Inn New Cumberland.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Quick easy checkin, simple but clean room, and one of the best showers I've seen in a hotel. The building and room was dated but the value was unbeatable. A great choice for a road trip stop.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par A, Gestion de l’hôtel
We appreciate your feedback and are pleased to hear that we were able to provide a clean, comfortable room for you at a great value. Thank you for staying at Highland Inn New Cumberland!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A, Gestion de l’hôtel
We appreciate your feedback. Thank you for staying at Highland In New Cumberland!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
You get what you pay for. It’s cheap but it’s very run down and dated. The bed was rock hard and I have since developed a lot of lumps from bites. If your budget allows I would spend a little more for somewhere nicer.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par A, Gestion de l’hôtel
We sorry to hear you did not enjoy your stay. Your comments will be taken into consideration. Also, the room you occupied was thoroughly inspected at check out service and was found to have no evidence of a current or previous "bug" infestation. Thank you for staying at Highland Inn New Cumberland.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par A, Gestion de l’hôtel
We appreciate your feedback and are please to hear you enjoyed your visit. Thank you for staying at Highland Inn New Cumberland!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par A, Gestion de l’hôtel
Thank you for your review and thank you for staying with us here at Highland Inn New Cumberland!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
I'm not a hotel person, it always feels too stuffy and like I'm going to get arrested for sitting on the furniture. This was hands down the most comfortable place I've stayed to date, just very casual like crashing at a friend's house for the week. It isn't flashy and gussied up, you are getting exactly what you pay for -- which means you're not blowing double the money to support amenities you won't actually use. The place is definitely showing its age, but I think it's extremely charming and not a put-off whatsoever. Very clean, very comfortable, I would gladly stay here again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par A, Gestion de l’hôtel
We appreciate your feedback and thank you for your wonderful review. We are pleased to hear you enjoyed the casual laid back feel that our property has to offer and found your room to be clean and comfortable. We look forward to having you visit in the future. Thank you for staying at Highland Inn New Cumberland!
par un voyageur de Brodheadsville
Publié le 8 sept. 2024 sur Expedia
Great value. Clean bed and bathroom. Great for the price point.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par A, Gestion de l’hôtel
We appreciate your feedback. We are pleased to hear you enjoyed your stay and found our property to be clean and a great value. Thank you for staying at Highland Inn New Cumberland!
