In Pictou .With a stay at this Pictou guesthouse, you'll be steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within half a mile (1 km).
DeCoste Entertainment Centre - 7 min walk - 0.6 km
Pictou Marina - 3 min drive - 1.7 km
Pictou Golf and Country Club - 3 min drive - 2.1 km
Getting around
Stanfield Intl. Airport (YHZ) - 87 min drive
Restaurants
Subway - 2 min drive
The Nest - 14 min drive
Tim Hortons - 3 min drive
Tim Hortons - 16 min drive
Murphy’s Margaritaville - 12 min walk
About this property
The Customs House Inn
Enjoy the free WiFi at this 3.5-star Pictou guest house
WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly The Customs House Inn also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.
This 3.5-star Pictou guesthouse is smoke free.
1 building
8 guestrooms or units
2 levels
Built in 1872
Business facilities
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-out
Storage area for luggage
No smoking on site
The Customs House Inn offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Pictou guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Entertainment
Flat-screen TV with digital channels
Bedroom
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Ceiling fan
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Property Registration Number RYA-2023-24-04021515187978586-38
Property is also known as
Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou
The Customs House Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We loved our stay at the Custom House. Our room upstairs was so spacious and Clean! I was surprised to find it had more electrical outlets than some hotels.
The bathroom and tub were clean and looked new.
We were greeted upon our arrival which was very nice.
We enjoyed being able to walk around town to the shops and restaurants.
EXCELLENT
We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
Pillows need updating, and need more of them.
Roomy bathroom, but there’s no place to set down toiletries. Please put in a shelf.
Mattress is not comfy.
Innkeeper was not on site, the key was in an envelope taped to his door.
Neat old historic building.
Tracing our family heritage to the earliest days of the Pictou settlement, our choice to stay in the Customs House became a high light of our two week visit to N.S. We loved the rich history of the facility and surrounding community, that rightfully celebrates this 250-year heritage.
The Customs House offers easy access to local museums, restaurants, shops and scenic attractions. Each of these contributed to a most enjoyable visit that met and exceeded our most optimistic expectations.
We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet.
The inn keeper Doug was really available and kind.
Highly recommend!
Really appreciated that they left a key for us, as we arrived after the front desk was closed. Beautiful room, mostly very clean, but needed a bit of dusting around the desk, where there was both a dust clump and a rather annoyed spider.
I highly recommend this place for the single traveller. Stay here just before boarding a morning ferry to PEI and you will spare yourself being gauged a hefty PEI accommodation bill for one night. If you don’t mind sharing a Queen bed with someone, it would be fine for two. However, this place should have some rooms with two twins since the rooms are big enough for this. I did not stay long enough to use the kitchenette, but it looked great! Very clean, but not enough pillows for more than one sleeper. Shower was hard to figure out but worked well.
Beautiful heritage building, wonderful bed, close to everything and right across from the ocean. Hope to stay there again.
There are stairs to the top floor, so if you can’t do stairs let them know you need a room on the main floor. I hope to stay here again.