Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Fairfield
Beautiful cabin
Publié le 11 nov. 2024 sur HomeAwayCabin was very clean, and well stocked, neighborhood was nice and very easy to get to, enjoyed our stay very much, we will be back
par un voyageur
This listing needs help
Publié le 10 sept. 2024 sur HomeAwayFirst off Google doesn’t know where this house is. They have the location in the wrong spot.
When we did find the correct house we opened the door to a musty dog smell and a really sad ceiling fan that was covered in dust.
After a really long drive the first thing I needed was the bathroom. While using the bathroom I was unfortunately not alone. There was a 1/2 dead mouse right at my feet.
While I’m trying to get this mouse out the toilet was clogged so now the bowl is filling with water. I’m freaking out because I’m trying to get the mouse without touching it and a toilet is about to overflow all over the floor.
After dealing with all of that we look around the house and decide there is no way we can stay upstairs because it smells too much like dog and the railing going down the stairs is rather shaky and we didn’t want to fall down the stairs.
The down stairs bedroom was not much better. The beading had some stains on it and there were no pillow cases on any of the pillows. There were also stains on the couch’s as well.
Overall the cleanliness was lacking between the cobwebs and dust and its overall upkeep was also lacking. There’s ducttape holding trim on the cabinet in the kitchen, the shower door you have to fight with to open and close, fridge door doesn’t want to shut. And a can’t understand the use of pushpins to hold things like curtains and pictures.
Over all this property does not live up to the pictures in the add and I wouldn’t rent it again.
Commentaires de Gestion de l’hôtel
19 nov. 2024 par VrboOwner, Gestion de l’hôtel
Kathryn, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. Our local manager assured us that they used Google map directions and were brought to the home but we truly apologize for any issues you encountered. Additionally, we are so sorry for the issue you had in the bathroom and your comments were shared with the local team. The toilets were found to be in good working order and the railing is secure. Upon inspection, it was noted that there is no duct tape on the cabinets or push pins in the curtains. We appreciate your feedback as we view it as an opportunity to improve and hope to have the chance to provide an exceptional experience on your next getaway.
par un voyageur de Acton Vale, Canada
Good cabin to visit the Whites!
Publié le 7 sept. 2024 sur HomeAwayWe liked our experience at this cabin and it allowed us to do great activities in the White mountains (my spouse, myself and our dog). The cabin is super cozy and confortable with the heating and AC units. However, we noted 3 downsides that can't give the 5 star review :
- General cleanliness was okay, but not great. A good portion of the dishes and cookware were pretty dirty and we had to do a lot of dishes upon arrival.
- We wanted to use the kayaks on the lake, but we were just not able to carry them over the long distance to get to the closest beach access.
- We wanted to play in the lake with our dog, but turns out the area is not very dog friendly and that they are not allowed anywhere near the lake.
Other than that, everything was great and we had a nice vacation!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Thierry, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
par un voyageur
Not impressed
Publié le 27 juill. 2024 sur HomeAwayHouse was very dirty. Bird droppings on front porch/deck ,door and door handle. Food crumbs on countertops and kitchen floor. Refrigerator had dried food on shelves. Ceiling fan had caked on dust. Ants were in kitchen draws and on countertops. All dishes,silverware and pots were not clean. Bed linens had large dark stains on them. We could hear a large animal/ rodent crawling in the wall in the living room. No dish pan to wash dishes.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, John. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur de United States
Weekend getaway
Publié le 3 mars 2024 sur HomeAway2nd time staying. Cute area and in a great location to a lot of hiking trails. Google maps for some reason did not bring us right to the house this time.. but we were able to find our way looking at house numbers. We arrived at night so the house being lit up for us also was very helpful.
Commentaires de Gestion de l’hôtel
21 mars 2024 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your comment along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
par un voyageur
Peaceful mountain stay
Publié le 24 févr. 2024 sur HomeAwayWe thoroughly enjoyed our stay. The house was as shown. It was a great location to nearby attractions but felt private enough in a good neighborhood. Definitely bring blankets/comforters. When showering space out showers for hot water purposes
par un voyageur
Overall good
Publié le 23 févr. 2024 sur HomeAwayWe stayed in excellent VRBO rentals before. Only problem was garbage from previous rentals had never been removed from property. As snow melted we found an old cigar but on deck as well as dog poop. Which we picked up ourselves. The were many different conflicting instructions on what not to do and what to do in regards to heat, water, dishwasher (there is no dishwasher), but there were pods for one? Otherwise, we had fun. Would recommend streamlining instructions, and removing trash as we had to take ours home.
Commentaires de Gestion de l’hôtel
14 mars 2024 par VrboOwner, Gestion de l’hôtel
David, we are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. Your suggestions are being worked on with our local manager, who will work with our homeowner to make the necessary upgrades. We look forward to hosting you again!
par un voyageur
Winter getaway
Publié le 25 janv. 2024 sur HomeAwayWas cozy and clean, we had a great time. Perfect getaway location to just relax and enjoy time with friends and family.
par un voyageur
Great Spot
Publié le 31 oct. 2023 sur HomeAwayA very cute and private spot to get away, great location for hiking!
par un voyageur
Great Place
Publié le 1 sept. 2023 sur HomeAwayLovely property! We had the best time. Thank you for sharing your home with us.