Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2021 sur Expedia
Rien d’interessant
Clim très bruyante .Restaurant fermé .
Petit-déjeuner nul
Commentaires de Gestion de l’hôtel
27 déc. 2021 par Customer Service, Gestion de l’hôtel
Nous apprécions les commentaires, Jean-Pierre.
Nous sommes déçus que votre séjour avec nous n'ait pas été idéal. Nous nous soucions profondément du confort de nos clients, nous regrettons donc les défis que vous avez rencontrés avec le système de contrôle de la température dans votre chambre. Merci d'avoir porté cela à notre attention. Nous ne manquerons pas de répondre à vos préoccupations avec les membres appropriés de notre équipe à l'avenir.
Nous espérons que vous nous donnerez bientôt une autre occasion de partager une expérience plus positive avec vous.
Recommandé
pour Tout le mondepar un voyageur de Alsace, France
Publié le 30 juill. 2017 sur Expedia
We spent a very pleasant stay in this hotel. The staff is every kind and efficient. The hotel is well situated, close to Yale University buildings and downtown New Haven.
Recommandé
pour Famillespar un voyageur
Yale
Publié le 30 avr. 2014 sur ExpediaNous sommes restés une nuit. Chambre confortable mais bruitante car du côté rue. Hôtel bien placé pour visiter l'université de Yale.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great software setup for the TV & internet system.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Robert, thank you for staying with us at Courtyard New Haven at Yale. We’re delighted you appreciated the tech setup for the TV and internet. Our team hopes to welcome you back soon to enjoy more of our modern amenities.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for your review. It's great to know you appreciated your stay. Our team is working hard on the renovations to enhance your future experiences. We're looking forward to welcoming you back.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Customer Service, Gestion de l’hôtel
Lisa, thank you for staying with us at Courtyard New Haven at Yale. We’re thrilled you had a positive experience. We're excited about the ongoing renovations and hope to welcome you back soon for an even better stay.
par un voyageur de EAST CHATHAM
Publié le 10 sept. 2024
Front desk staff is the best. Room quite comfortable. Bed was very comfortable. Very restful stay. Thank you.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Sharon, thank you for staying with us at Courtyard New Haven at Yale. The team members are delighted to hear that you had a restful stay and found the room and bed comfortable. We're thrilled you appreciated the service at the front desk. We hope to welcome you back again soon.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Staff was very accomodating
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the excellent rating, Keida-Ann!We're so glad that you've enjoyed your stay at Courtyard New Haven at Yale so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
직원분이 친절하시고 예일대랑 가까워서 좋았어요. 근처에 식당도 많고요. 밤에 사이렌 소리가 좀 들린거 빼고는 다 좋았습니다.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Customer Service, Gestion de l’hôtel
Yale과 인근 식당에 가까워서 숙박이 더 즐거웠다는 소식을 듣고 기쁩니다. 팀은 친절함이 긍정적인 영향을 미쳤다는 사실을 알게 되어 기쁠 것입니다. 가끔씩 소음이 들리는 경우가 있는데, 이를 최소화하기 위한 조치를 취하고 있습니다. 귀하의 피드백을 환영합니다.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Hotel com áreas de estacionamento sem elevador de acesso, check in eficiente, quartos ok, porém sem isolamento acústico efetivo, barulhos da rua eram ouvidos. Sistema de café da manhã ruim, pois estávamos em 3 pessoas e na reserva só pude pré pagar 2. Não é sistema buffet, você só pode escolher uma bebida e um prato do cardápio.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service, Gestion de l’hôtel
Juliana, a equipe agradece seu feedback. Embora o café da manhã possa não ter sido tão flexível quanto você esperava, a eficiência do processo de check-in é agradável de notar. Estamos cientes de que o barulho da rua às vezes pode ser uma preocupação e estamos constantemente procurando maneiras de melhorar a experiência do hóspede. Obrigado por visitar durante nosso período de reforma, e a equipe está ansiosa para recebê-lo de volta.
