Note fondée sur 591 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Gatineau
Publié le 31 déc. 2023 sur Expedia
Tout était presque parfait, sauf le stationnement qui nous a coûté très cher pour notre séjour de 4 jours. Il y a des stationnements gratuits ou moins cher aux alentours, mais on ne le savait pas.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Naomie,We appreciate your feedback and are glad your stay at The Higgins Hotel New Orleans, Curio Collection by Hilton approached perfection. We understand your concern about the parking cost, and we'll certainly take your comment into consideration as we aim to enhance our overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back soon so we can provide you with an even better experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Beautiful comfortable place
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kristi,Thank you for your kind words and perfect rating. We're so glad you found our property relaxing and had a wonderful stay. It was a joy having you here, and we look forward to welcoming you back to The Higgins Hotel New Orleans, Curio Collection by Hilton for another outstanding stay!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Front desk staff was amazing the whole time!!!
But the bartenders made us feel unwelcome like we were a burden. It wasn’t late at all maybe 8/9 pm they did not want to serve us but did so reluctantly. I have a service industry background so I still tipped accordingly no matter what even though it was not warranted
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jessica,Thank you for choosing The Higgins Hotel New Orleans, Curio Collection by Hilton. We're delighted that our front desk team made a positive impression. However, we're disappointed your experience with the bartenders did not meet your expectations. Your comments will be shared with the team to address this issue. We appreciate your understanding and hope to provide a better experience on your next visit.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
So easy to enjoy WWII Museum - it was a very nice experience
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Patricia,Thank you for your perfect rating! It's wonderful to know you took full advantage of our fantastic location, and we appreciate you mentioning it to your fellow travelers. We hope to welcome you back to The Higgins Hotel New Orleans, Curio Collection by Hilton again soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur
Publié le 4 sept. 2024 sur Expedia
1 meal ticket yet charged for 2. No water in room.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Stuart,Thank you for your feedback. We appreciate you bringing these issues to our attention and will address them accordingly. We hope to have the opportunity to provide a better experience on your next visit.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Good staff. Went out of the way to help. Very clean. Safe.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ryllis,It is wonderful to know that you had an excellent experience with us! Our team will be thrilled to know that they played a pivotal role in your stay, and we appreciate you mentioning our impeccable facilities and secure environment. Thank you for your perfect rating, and we hope you return on your next trip to The Big Easy.
par un voyageur
Publié le 30 août 2024 sur Expedia
I had a great time and I will consider staying again!!!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Shannon,Thank you for your great review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your recent stay, and we look forward to your return.
par un voyageur
Publié le 21 août 2024 sur Expedia
easy to the museum and dropoff points to other rides and tours
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Don,It was a pleasure to host you at The Higgins Hotel New Orleans, Curio Collection by Hilton. Thank you for mentioning our convenient location near the National WWII Museum. We trust you had a comfortable stay, and we hope you return.
