Note fondée sur 671 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024 sur Expedia
The staff were great: always very helpful and available for questions. I had a good room, with view, king bed and desk, which was perfect to work from. Free breakfast at the hotel was satisfactory but options were limited. I didn't have any issues with the breakfast options but mentioning for those are very keen on a large breakfast spread. Finally, a simple 10 min from the French quarter so a good option if you would like to be near, but not in the French qaurter. Also it is a 3 min walk from one of the St.Charles Street car stop.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Customer Service, Gestion de l’hôtel
Julie, thank you for your kind words about our team members at Magnolia Hotel New Orleans. We're delighted to hear that your room suited your needs and that our location was convenient for you. We appreciate your feedback regarding the breakfast options and will certainly take that into account. We hope to welcome you back on your next visit to New Orleans!
par un voyageur
Hôtel 3 étoiles
Publié le 7 nov. 2023 sur HotelsVoici les problèmes qui sont survenus durant mon séjour
- Chambre non disponible à 16h
- Carte d'accès qui ne fonctionne pas (4 allée retour de ma chambre au lobby pour avoir une carte fonctionnelle)
La solution fut une carte passe-partout qui donne accès à toutes les chambres
- Douche qui ne draine pas. De l'eau par dessus les pieds.
Bref, manque de sérieux.
Je vous recommande de choisir un autre hôtel.
Par contre le secteur est très bien !
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Brianna, Gestion de l’hôtel
Good day, Reading your review, we realize there are some things that didn't quite work for you and we appreciate your honesty. Improving our service is key, and your feedback is instrumental to that process. Thank you for sharing and we look forward to serving you again.
par un voyageur
Excellent hôtel
Publié le 5 mars 2020 sur HotelsCet hôtel patrimonial bien rénové est situé dans un quartier intéressant et tranquille, à deux pas du Vieux-Carré. Les chambres sont propres bien que pas très grandes. Les lits sont confortables.
Commentaires de Gestion de l’hôtel
5 mars 2020 par Hotel Manager, Gestion de l’hôtel
Dear Guillaume, Thank you for the Outstanding 10 out of 10 Review and comments about our wonderful Location and comfortable rooms. We hope to see you again the next time your travels bring you to New Orleans.
par un voyageur de Morayfield
Publié le 26 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
It recently changed names and we were not made aware plus the road was closed for co structuring so we didn’t know where to go in order to park. It all worked out but still..
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Theo, Gestion de l’hôtel
Thank you for choosing to stay with us during our transition into a Hilton property. Our apologizes for the structural inconveniences on the road. We'd love for you to stay with us again in the near future.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Super nice place to stay.
Publié le 3 sept. 2024 sur HotelsAmazing stay, only thing lacking would be the “continental breakfast”. Pre-packaged cereals, oatmeal, a handful of pastries, granola bars and yogurt. Coffee, milk, water, orange juice and hot tea to drink. Apparently, the whole city is under construction for the Super Bowl next year. The entrance was being re-done, never had a problem getting in, the workers just stopped what they were doing and opened the door for us. Everyone was extremely friendly. Will definitely be back.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Theo, Gestion de l’hôtel
Thank you for choosing to stay with us at Hotel Theo! Our restaurant is now open for hot continental breakfast. Let us know when you'll return, we'd love to offer a Food and Beverage credit for the Lyson's Corner!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very convenient location. Bedroom lights (night stand & desk light) not working.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Theo, Gestion de l’hôtel
Thank you for choosing to stay with us at the Hotel Theo! Our apologize for the inconveniences in your room. Now that we're a Hilton property (under new management,) we'd love for you to stay with us again.
par un voyageur
Publié le 30 août 2024 sur Expedia
Very central hotel, bit of wear and tear in the bathroom and one lift was out during the entirety of our stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ashley Powers, Gestion de l’hôtel
Hi Emma, thank you so much for staying with us! I do apologize for one of the elevators being down during your time with us. I hope all other expectations were met and that we will be your first choice next time you return to New Orleans.
par un voyageur de Houston
Publié le 29 août 2024 sur Expedia
Personable and friendly staff. Would like them to upgrade their breakfast me. Overall we enjoyed the stay
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Theo, Gestion de l’hôtel
Thank you for choosing to stay with us at the Hotel Theo! Our apologize for the limited breakfast during your stay. The Lyon's Corner is now open and upgrading our food and beverage services! Let us know when you're coming back to New Orleans and we'll offer a food and beverage credit on your next stay.
