Note fondée sur 351 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Alors le premier jour etait correct mais ensuite pas de petit dejeuner car pas de livraison et pas de serviettes propres pas de tapis de bain pas de serviettes pour les mains bref je ne comprend pas pourquoi cet hotel est sur expedia c est domage pour un best western
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Marie-Noelle,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that your initial positive impression was marred by issues such as the lack of breakfast, clean towels, bath mats, and hand towels. We understand your frustration and regret that we did not meet the standards you expect from a Best Western property. Please be assured that we take these matters seriously and will address them with our team to ensure these issues do not recur. We appreciate your feedback as it helps us improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Management
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par L. Randhawa, Gestion de l’hôtel
Hello Mahamoudou, thank you for your feedback, though this stay experience was not to your liking, but your comment and suggestions will help us improve and focus on what is important. Please in the near future, give us another chance to make your stay experience more enjoyable. Thank you again for your feedback.
par un voyageur
Review before you book.
Publié le 24 sept. 2024 sur HotelsThey put us in an occupied room with animals when we checked in. Terrible it was bad however they got us another room. The hotel was under construction which we didn’t know until after we booked.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kendal, Gestion de l’hôtel
Dear Joel,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements as we are working diligently to improve the product of our hotel to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The location was super convenient, easy access to the hwy, allowing us to get anywhere quickly. The staff was so friendly! From check in to the check out everyone we came across was so nice. Thank you all again for making it such a comfortable stay!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Horribles condiciones, apestaba por todas partes, el ascensor tenia caca de perro, las carpetas del piso estaban super sucias, baño sucio, el agua de la dicha no calentaba, todo fue horribleeeee no rrserven alli
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kendal, Gestion de l’hôtel
Dear Ms. Esther,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur de Riverton
Publié le 17 sept. 2024 sur Expedia
Friendly and nice. Good value
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Property was clean. Staff seemed unwilling to help and rude. Television in room did not work. Room did not have basic items like toilet paper and wash clothes.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nothing
par un voyageur
Publié le 27 août 2024 sur Expedia
Excellent customer service
