Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2024 sur Expedia
L'architecture de cet hotel, son emplacement. Petit bemol, le bar est peu conviviale.
par un voyageur
Publié le 7 déc. 2023 sur Expedia
par un voyageur
Publié le 27 juin 2023 sur Hotels
par un voyageur
Publié le 14 nov. 2024
Commentaires de Gestion de l’hôtel
15 nov. 2024 par C. Myers, Gestion de l’hôtel
Thank you for taking the time to share your experience during your last stay, it is greatly appreciated! We are so happy to hear that you all enjoyed your time here with us! We hope to see you all again in the future.
par un voyageur
Publié le 25 oct. 2024
Cleanliness friendly staff and a grand feeling.
The room maintenance was something that needed to be addressed - loose towel, paper and robe hooks
shower door did not slide easy and mirror light did not work
we requested a repair but did not get it.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par C. Myers, Gestion de l’hôtel
Good afternoon Allan, Thank you for taking the time to share your experience with us, it is greatly appreciated. I am so sorry to hear about the maintenance issues you encountered during your stay here, this is not the impression we want to leave our guest with. I will be sure to pass this information along to the chief of engineer so he can properly deal with these issues. I have refunded your bar charge in the amount of 84.00 for the inconvenience. We do hope to see you all again in the future!
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Patrick, Gestion de l’hôtel
Thank you for the 5-star review! We’re delighted you had a great stay.We look forward to welcoming you back!Best regards,PatrickAGM
par un voyageur
Publié le 25 août 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
26 août 2024 par Patrick, Gestion de l’hôtel
Thank you so much for your wonderful review! I’m thrilled to hear that everything during your stay was great.It’s our goal to provide an exceptional experience for all our guests, and it’s rewarding to know we succeeded.We look forward to welcoming you back soon!Best regards,PatrickAGM
par un voyageur
Publié le 25 août 2024 sur Hotels
Unique and great experience- don’t stay in a chain hotel this hotel offers more culture, service and fits the mood and ambience of the New Orleans experience
Commentaires de Gestion de l’hôtel
26 août 2024 par Patrick, Gestion de l’hôtel
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed the unique culture and ambiance of our hotel and that it enhanced your New Orleans experience.We strive to offer a distinctive and memorable stay for our guests, and it’s wonderful to know that our efforts to provide exceptional service and a local atmosphere resonated with you.We look forward to welcoming you back and hope to continue exceeding your expectations on your next visit.Best regards,PatrickAGM
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Patrick, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I appreciate your honest assessment of your stay.A rating of 6 out of 10 indicates there are areas where we can improve. I’d love to hear more about what aspects of your stay did not meet your expectations. Understanding your experience better will help us make necessary improvements and ensure a more enjoyable visit for future guests.Please feel free to contact me directly with any additional details or suggestions. Your feedback is invaluable to us.Thank you again for your time, and I hope we have the opportunity to provide you with a better experience on your next visit.Best regards,PatrickAGM
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Markell, Gestion de l’hôtel
Thank you for reviewing your stay with us, your feedback is greatly appreciated! We are glad to hear that your stay with us went so well and we do look forward to welcoming you again in the future for another amazing stay.
