Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Patrick, Gestion de l’hôtel
Thank you for your positive review! I’m thrilled to see that you had a good experience during your stay with us.We look forward to welcoming you back for another exceptional stay.Best regards,PatrickAGM
par un voyageur
Publié le 26 janv. 2024 sur Expedia
L'architecture de cet hotel, son emplacement. Petit bemol, le bar est peu conviviale.
par un voyageur
Publié le 7 déc. 2023 sur Expedia
par un voyageur
Publié le 27 juin 2023 sur Hotels
par un voyageur
Publié le 25 nov. 2024
I did not check in. The reservation were made for the wrong weekend.
par un voyageur
Publié le 14 nov. 2024
Commentaires de Gestion de l’hôtel
15 nov. 2024 par C. Myers, Gestion de l’hôtel
Thank you for taking the time to share your experience during your last stay, it is greatly appreciated! We are so happy to hear that you all enjoyed your time here with us! We hope to see you all again in the future.
par un voyageur
Publié le 25 oct. 2024
Cleanliness friendly staff and a grand feeling.
The room maintenance was something that needed to be addressed - loose towel, paper and robe hooks
shower door did not slide easy and mirror light did not work
we requested a repair but did not get it.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par C. Myers, Gestion de l’hôtel
Good afternoon Allan, Thank you for taking the time to share your experience with us, it is greatly appreciated. I am so sorry to hear about the maintenance issues you encountered during your stay here, this is not the impression we want to leave our guest with. I will be sure to pass this information along to the chief of engineer so he can properly deal with these issues. I have refunded your bar charge in the amount of 84.00 for the inconvenience. We do hope to see you all again in the future!
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Patrick, Gestion de l’hôtel
Hi Lashonda,Thank you for the perfect 10/10 rating! We're delighted to know you had such a great experience with us. We look forward to welcoming you back for another amazing stay.Best regards,Patrick WilsonAGM
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Patrick, Gestion de l’hôtel
Hi Gloria,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed your stay and that we met your expectations. We look forward to welcoming you back soon for another fantastic experience!Best regards,Patrick WilsonAGM
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Only one operating elevator
Commentaires de Gestion de l’hôtel
7 oct. 2024 par C. Myers, Gestion de l’hôtel
Good evening Rosella, Thank you for sharing this feedback, I completely understand the frustrations this may cause, and sincerely apologize for any inconvenience you have been experiencing. We do have our service elevator open for guest use while our second elevator shaft is being completed. You can find this three doors down from the guest elevator, to the left on each floor.
