Note fondée sur 753 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de quebec
Publié le 16 mars 2020 sur Expedia
tres belle hotel et emplacement parfait pour etre en ville et marcher .
chambre spacieuse et actuel
Commentaires de Gestion de l’hôtel
5 mai 2020 par maryanne warwick, general manager, Gestion de l’hôtel
so glad to read you enjoyed your recent stay with us. I hope to welcome you back again.
par un voyageur
Publié le 23 oct. 2019 sur Expedia
Nous vivons tous les jours dans une maison de type bungalow donc l'expérience de type Loft est très enrichissante et différente du quotidien
par BENEDICTE
Great
Publié le 19 sept. 2017 sur HotelsWhat a great room and excellent bed ! I love this city and this is the perfect place to stay
in New Orleans. Good breakfast at the café in the same street.
par LEO de finistere
bon séjour
Publié le 14 avr. 2015 sur HotelsTrès bien
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Chris, Gestion de l’hôtel
Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience overall. Your feedback is important to us, and we're always looking for ways to improve. We hope to have the opportunity to welcome you back in the future for an even better stay. Safe travels!
par un voyageur
Great Pick
Publié le 20 juill. 2024 sur HotelsEnded up getting a complimentary room upgrade to the PH, it was very clean and relaxing! Would definitely book here again
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Chris, Gestion de l’hôtel
Thank you so much for your glowing review! We're delighted to hear that you enjoyed the complimentary room upgrade to the penthouse. It's wonderful to know that you found it clean and relaxing. We look forward to welcoming you back for another fantastic stay!
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par Chris, Gestion de l’hôtel
We sincerely appreciate you sharing your review with us. It's delightful to hear that you enjoyed your stay. Your satisfaction is our priority, and we look forward to the pleasure of hosting you again soon.
par un voyageur
All you need to know about Loft 523!!
Publié le 10 juin 2024 sur HotelsGreat location near Canal Street, really nice room and building with a minimalist feel, and awesome price. We loved it! However, to forewarn those looking for quiet, restful sleep... this is not it!! Loved the cement floors and big windows, but we stayed on a Sat night and it was LOUD! Party bus came down the little one way street around 2am and it was like we were partying with them! The music from outside was echoing in the cement room!! We did not mind it, but those reading this review may want to know that! Also, you have to check in a block down the street at International House, the building itself is literally just rooms right now, no personnel in the building; we were not aware of all this when booking. Not an issue for us, but would have liked to of known all the details in advance.
We will def being staying again, we still loved it!
Commentaires de Gestion de l’hôtel
19 juin 2024 par Chris, Gestion de l’hôtel
Thank you for your detailed and thoughtful review! We're delighted to hear that you loved our location, the minimalist feel of our rooms, and found the price awesome. We're sorry to hear about the noise issue and appreciate you bringing it to the attention of future guests. Your feedback about the check-in process is also valuable, and we'll make sure to communicate this more clearly. We're thrilled that you'll be staying with us again and look forward to welcoming you back!
par un voyageur
Publié le 2 juin 2024 sur Expedia
The maid took my bathrobe after the first day and never gave me a new one. Because of the air conditioning you really need one. The sink was clogged the entire time I was there - maid would have noticed that, and the lighting was poor. Maid also didn’t replace tissues or toilet paper when out, but I’m a big boy so I did it. Bed was comfortable as were pillows. Location was excellent. Windows allow noise from street, but not the bed of the world. Did sleep well there. Oh - the shower heads are lame.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Chris, Gestion de l’hôtel
Thank you for your detailed feedback and for giving us a 4/5 rating despite the inconveniences you experienced. We appreciate your comments and apologize for the issues you faced during your stay. I'm sorry to hear about the missing bathrobe and the clogged sink. Both should have been addressed promptly by our housekeeping team. I will personally ensure that these matters are brought to their attention to prevent such oversights in the future. Regarding the lighting and shower heads, we are continuously looking for ways to improve our facilities, and your input will help us make the necessary upgrades. I’m glad you found the bed and pillows comfortable and enjoyed our convenient location. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience next time.
par un voyageur
Publié le 27 mai 2024 sur Hotels
Check in was confusing wasn't informed had to check in at the sister hotel. Air conditioning quit working they moved us to another room at the sister hotel, the International and that air conditioner quit as well so had to move again. Stayed 3 nights two were HOT.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Chris, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We're very sorry to hear about the issues you encountered during your stay. We apologize for the confusion with the check-in process and the problems with the air conditioning. This is certainly not the standard we strive to maintain. We appreciate your patience and understanding as our team worked to resolve these issues. Your feedback is invaluable, and we will address these concerns to improve our guest experience. We hope you will consider giving us another opportunity to provide you with a comfortable stay in the future.
