Note fondée sur 1 319 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
2 juin 2024 par Resident Manager, Gestion de l’hôtel
Dear Raymond, On behalf of our team at New Orleans Marriott, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and look forward to being your hotel of choice whenever you return to the area. Sincerely, Javier Rodriguez Resident Manager
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Resident Manager, Gestion de l’hôtel
Dear Linda, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at New Orleans Marriott. We look forward to your return and wish you all the best with your future travels. Sincerely, Javier Rodriguez Resident Manager
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Resident Manager, Gestion de l’hôtel
Dear Dominique, Thank you for being our guest at New Orleans Marriott. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon.Sincerely, Javier Rodriguez Resident Manager
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2023 par Resident Manager, Gestion de l’hôtel
Dear Caroline, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Sincerely, Javier Rodriguez Resident Manager
par un voyageur
Publié le 12 avr. 2023 sur Expedia
Excellent voyage
Commentaires de Gestion de l’hôtel
13 avr. 2023 par Resident Manager, Gestion de l’hôtel
Dear Julie, thank you for rating your stay at New Orleans Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely, Donald Payne Resident Manager
par un voyageur
Publié le 29 nov. 2022 sur Expedia
L’hôtel est vielle et l’eau de la douche est froide.
Commentaires de Gestion de l’hôtel
30 nov. 2022 par Resident Manager, Gestion de l’hôtel
Dear Veronique,Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We appreciate your patience and hope to see you again for a much better experience. Sincerely, Donald Payne,Resident Manager
par un voyageur
Publié le 27 oct. 2022 sur Expedia
Bien situé, personnel pas les plus accueillants, chambre a besoin d’entretien( robinets coulent, porte serviette brisé, coffre de securité non fonctionnel et n’a pu etre réparé pendant notre sejour de 5 nuits!!)
Commentaires de Gestion de l’hôtel
28 oct. 2022 par Resident Manager, Gestion de l’hôtel
Dear Virachit, Thank you for choosing our hotel for your recent stay. We strive to provide revitalizing accommodations at our hotel; therefore, we are sorry this was not your experience. Thank you for bringing these maintenance concerns with your room to our attention so we may look into it further. We also apologize for the difficulty you had with our service and team. This is unacceptable, and we have discussed your concerns with them to take appropriate action, so this is not repeated in the future. On a positive note, we are glad you liked our convenient location on NOLA's Canal Street, between the French Quarter and the Warehouse District. We hope you will come back for another visit; we will do our best to ensure you have a quiet and restful stay with us. Sincerely, Donald Payne Resident Manager
par un voyageur
Publié le 14 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2022 par Resident Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing that your stay at the New Orleans Marriott was perfect in every way. Located in the heart of the French Quarter on Canal Street, our hotel lets you experience all the fantastic things for which New Orleans is celebrated! We appreciate your excellent feedback and hope we will be your home whenever you are in the area.Sincerely, Donald Payne Resident Manager
par un voyageur de Yonkers
Publié le 4 janv. 2025
It’s on the outskirts of the French Quarter so it close enough to get to all the fun and far enough to get some peace and quiet when needed. The Starbucks in the lobby is a plus.
Commentaires de Gestion de l’hôtel
4 janv. 2025 par Hotel Manager, Gestion de l’hôtel
Dear Aurelia, Thank you for your review! We are so glad you enjoyed our convenient location, which offers a perfect balance of being close to the attractions while also providing a peaceful retreat. It's also great to hear that you appreciated the Starbucks in our lobby! We hope to welcome you back to New Orleans Marriott for another wonderful stay in the future.Sincerely, Javier Rodriguez Hotel Manager
par un voyageur
Publié le 3 nov. 2024
close to plenty
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Resident Manager, Gestion de l’hôtel
Dear Tyaka, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott, and we appreciate you sharing your experience with other travelers. We agree that we have an outstanding location; we hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping! Thank you for choosing Marriott, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager
