Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour vacances
Publié le 19 août 2023 sur HotelsBon séjour mais isolation phonique pas très efficace car train qui passe non loin tous les jours à 4 h 30 et 5 h du matin ET ILS KLAXONNENT 4 ou 5 FOIS SYSTÉMATIQUEMENT , lits trop petits ( doubles = 2,30 de large )
J’aimerai savoir comment les américains dorment à deux dans ces lits ?!?!?!
La chambre prétendument donnée était plus grande mais après vérification ce n était pas vrai et en plus sur le parking voitures et face au train
Tchouk Tchouk thanks
Très bon bistrot et personnel avenant et sympa
Bon Séjour …. Mais chui FA TI GUÉ !
Commentaires de Gestion de l’hôtel
19 août 2023 par Alex Assistant Front Office Manager, Gestion de l’hôtel
I am disappointed that we were not able to meet your expectations during your stay. All feedback is very important to us, good or bad, so that we can improve our guest services and amenities. We hope you will again consider our hotel when planning your next adventure in New Orleans so that we may improve your opinion.
par un voyageur
Enjoyed
Publié le 8 oct. 2024 sur HotelsExcellent better than expected.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The property was lovely, I loved walking into the lobby each time I left and came back to the property. The rooms were pretty clean (especially the bathrooms!), save for some dusting that could have been done) and the toiletries were nice as I’d forgotten my shampoo. The staff was informative and helpful, and always available to assist me.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we will be sure to address your concerns. We hope to see you again!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
The room smells moldy, the staff was not to patient and friendly to explain the charges that was more than what I booked on hotel.com, I spent $200 more than the budget and I still don’t understand why the room went from $168 to $235.45. Anyway I will not go back.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Navoje Harbor, Gestion de l’hôtel
Thank you for taking the time to respond with feedback regarding your recent stay at Omni Riverfront Hotel. While I understand that an apology will not change the outcome of your stay, I do extend one with all sincerity. I have shared your review with our front desk team so that we are able to offer re-training where needed and close any gaps within the department. We strive daily to ensure each of our guests has a pleasant stay and are disappointed that your stay was anything other than extraordinary. We hope you will offer us another opportunity to host you so that we can gain your trust as a valued guest. It would be a pleasure to welcome you back to New Orleans. If you would like to give the property a call, I can clear up the charges for you.Navoje HarborFront Desk Supervisor Omni Riverfront 504.524.8200
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The staff was incredibly helpful and polite. We would stay at the Omni again.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Staff very friendly and professional
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future.
par un voyageur
Publié le 28 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
awesome staff
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Shamekia-Omni Riverfront, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we hope to see you again in the future!
