Ratings based on 1,463 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Nov. 20, 2024
Comment from Hotel Management
Nov. 22, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
4 out of 5
by A traveller from Dallas

Posted Nov. 12, 2024
Really pretty historic hotel. One block away from the noise which is nice. Prob a little overpriced for space (tiny rooms). And housekeeping weirdly came knocking at 9 am the day of an 11 am checkout for some reason.
Comment from Hotel Management
Nov. 15, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
5 out of 5
by A traveller

Posted Oct. 23, 2024 on Hotels
Comment from Hotel Management
Oct. 24, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
5 out of 5
by A traveller

Repeat Customer

Posted Oct. 21, 2024 on Hotels
Decided on a weekend trip to New Orleans and once again chose the Omni Royal to stay. This hotel is top-notch. Close enough to everything in the French Quarter, but far enough away from the noise and obnoxiousness of Bourbon Street. The staff - from doorman to check in to housekeeping - are so wonderful, helpful, and friendly. Will be a repeat customer again in the future!
Comment from Hotel Management
Oct. 22, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
5 out of 5
by A traveller

Posted Oct. 21, 2024 on Expedia
ahhh
Comment from Hotel Management
Oct. 21, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
4 out of 5
by A traveller

Posted Oct. 21, 2024
Great location. Historic hotel.
Comment from Hotel Management
Oct. 21, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
5 out of 5
by A traveller

Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Oct. 20, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
4 out of 5
by A traveller

Posted Oct. 20, 2024 on Expedia
The hotel is in a great location in the French quarter but still a quiet area. Walkable and close to everything. Nice rooftop pool area. The hotel is dated but nice with a historic feel. The staff was not helpful and borderline rude. Didn’t give any details about the hotel at check in. No recommendations even from the concierge; they lost interest once we told them we had already booked some tours. We had stored our luggage with the bellhop and then couldn’t get it for several hours and my husband had to go down to the lobby several times before they finally gave us our luggage.
Comment from Hotel Management
Oct. 20, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
4 out of 5
by A traveller from MANHASSET

Posted Oct. 20, 2024 on Expedia
Our stay in Omni Royal New Orleans was amazing. The hotel was very conveniently located in French Quarters close to all the action. The staff was very helpful and responsive to all our needs. We will definitely stay at the hotel next we visit New Orleans.
Comment from Hotel Management
Oct. 20, 2024 by Stephen Redfearn, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!
5 out of 5
by A traveller

Posted Oct. 18, 2024 on Expedia
Great location for shopping and dining. Staff was very helpful in all aspects.
Comment from Hotel Management
Oct. 19, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans!