Note fondée sur 80 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
4,7 Propreté de la chambre
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Saint Pierre

Publié le 2 mai 2024 sur Expedia
L’ascenseur est toujours en panne, le quartier est très bruyant et le camion à ordures qui vous réveille à 3h le matin tous les matins. Ligne cependant l L’appartement était propre et spacieux. Le fait d’avoir une télé qui ne marche qu’avec Chromecast est un peu embêtant, il serait bien de pouvoir avoir accès à des chaînes locales.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Sonder, Gestion de l’hôtel
Hi Christelle, your honest feedback is important to us. We're sorry for the inconsistency with the elevator and the trouble with the noise. While it’s not a perfect solution, we can offer complimentary earplugs and a white noise machine as an aid. We’d love the opportunity to show you a better way to stay in any of our 40+ international cities.
3 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Sonder, Gestion de l’hôtel
Thank you for leaving a review. Please let us know if there's anything we could have done to make your stay more enjoyable.
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Loved the location and the apartment. Should upgrade to a smart tv so people won’t have to download an app to watch tv. Also should have staff on site 24/7 or provide more towels so people won’t have to wait hours for them.
5 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Expedia
I had the two bedroom very spacious and clean I will stay again plus it’s very close to bourbon
4 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
The good: The two bedroom apartment on the 2nd floor was perfect for our stay - in a busy location on the edge of the Quarter, on Canal. Walking distance to everything we needed, and a bodega downstairs for essentials. The A/C was crisp, and the full kitchen was great! The luggage storage came in handy - as was the option to check in early and out late for a small fee that was worth it! The cost of the apartment was very reasonable and we felt it was a good value! What wasn’t great: Sadly, a few things like late into the night volume and early morning dumpster noise interrupting sleep every single day at 5am was a big downside. Noise is to be expected, especially in a city like NOLA, but soundproofing is needed. As other reviews stated, the warm water took a long time to heat up - thankfully in July we didn’t miss it too much - but the broken elevator on day one was also a let down as we had to haul our things up the long staircases. A few times the code for the door didn’t work, and we had to wait to be let in. And lastly, the chicken shop downstairs was cleaning their grills and the smoke set off the fire alarm at 7am, which meant the entire building had to evacuate until the fire department came. There are a lot of great things about this property, but we definitely left feeling exhausted. I’d consider booking again in an off-peak time, or perhaps on a higher floor.
5 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
This was our first time in New Orleans. This was located within walking distance of many attractions. Nice place and fair price.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 juill. 2024 sur Hotels
3 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Sonder, Gestion de l’hôtel
Hi Zuleika, thank you for leaving a review. Please reach out to us at any time if you'd like to share more details about your stay.
4 sur 5
par un voyageur

Publié le 30 juin 2024 sur Hotels
An overall good experience. The unit was spacious. I loved the large windows and the location was extremely convenient. What I found to be annoying was the television does not have cable or local channels. I spent a long time trying to program the television before calling to learn that I would have to "cast" streaming from my phone. Also, I was slightly annoyed because the water pressure was weak and the water was not as hot as I would like. But knowing these things, I would stay at this hotel again.
4 sur 5
par un voyageur

Enjoyed our stay

Publié le 30 juin 2024 sur Hotels
Our stay at Sonder was very nice. We love the accommodations that we had. The location was perfect and in the middle of everything, the rooms were clean and spacious and the free lockers were just what we needed to move around the city freely before check in and after check out. I also love the security and ease of getting in and out of the building. So helpful. We had a couple of hiccups on our trip. The elevator was down and we stayed on the 4th floor. With it being so hot out that wasn’t the most pleasant experience. We also wanted to have a movie night but we didn’t have the right connections on the tv to use Netflix or other smart apps. Next time it would be helpful to mention that in the package. Lastly, towels, we ran out by day 3 , maybe providing enough for each day/night or laundry detergent would be helpful.