Sonesta ES Suites New Orleans Downtown

3.5 star property
3.5-star hotel near Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
Rooftop terrace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    3 min walk
  • Saenger Theatre
    5 min walk
  • Bourbon Street
    8 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    19 min drive

Room options

Deluxe Room, Multiple Beds

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 35 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (One Bedroom Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars Superdome is within half a mile (1 km) and Caesars New Orleans Casino is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Caesars Superdome - 9 min walk - 0.8 km
  • Smoothie King Center - 13 min walk - 1.1 km
  • Caesars New Orleans Casino - 15 min walk - 1.3 km

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Chapter IV - ‬3 min walk
  • ‪Ruby Slipper Cafe - ‬5 min walk
  • ‪Holiday Street Car Restaurant - ‬2 min walk

About this property

Sonesta ES Suites New Orleans Downtown

3.5-star hotel near Canal Street
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Elevator
  • No smoking on site
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1020 reviews" "
Rating 8 - Good. 240 out of 1020 reviews" "
Rating 6 - Okay. 125 out of 1020 reviews" "
Rating 4 - Poor. 68 out of 1020 reviews" "
Rating 2 - Terrible. 81 out of 1020 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Disliked: Staff & service
Check in time was supposed to be 4 pm. We arrived early at 2:30. Was told there were no early check ins available and that they would put our name on the list and call us when our room was ready. We waited in the lobby for HOURS along with many other people. By 5 pm, we had to go change and get ready for our concert in the car. Had to take all of our luggage back up 3 flights of stairs because the elevator didn’t work. I didn’t get a call for our room being ready until 6:15. No apology offered. I get it was a busy weekend but they should have been prepared! The room and hallways smelled like smoke. Dirty carpet stains throughout the room. Do not recommend.

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Breakfast included. Great location.
Stayed 3 nights in Oct 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and it is a walkable location. I would stay here again, the gym was small but had a nice space for 2 people to workout. The suite was very nice especially for people who need room for 2 people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Danita M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luqueasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Location!
Overall, I enjoyed my stay at downtown Sonesta. It was a great location. The French Quarters/Bourbon Street was just a few blocks away. The staff were friendly and accommodating. Whenever I needed anything for my room, it was provided within 5 minutes or less. The cabinets in the kitchen area are a peel and stick material, not the best, however, this was not a deal breaker for me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . The breakfast was good
Stayed 3 nights in Aug 2024

4/10 Poor

Katricia

Stayed 6 nights in Aug 2024

2/10 Terrible

Tinetha

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concerning our stay in 1406 and 1106. This facility has the worst attendee staff. They are unprofessional and unwilling to assist. The room was not fully equipped with all the amenities that comes with the suite. There were ANTS EVERYWHERE in room 1406. We had to quickly get them under control. The toilets barely flushed and the phone in room 1106 was not working. Also, a request to have my rooms cleaned as the request made within the allotted 24 hour time frame. We consistently had to go back and forth to the front desk for services that should have already been meet. I am unhappy with this stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay. The room was clean and comfortable. I also love the full breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lashawanda M

Travelled with partner
Liked: Amenities
Great stay. Would definitely return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamaal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quiet and has a gym along with complimentary breakfast which i think more items can be added to the selection. Overall great hotel and i will return.
Stayed 8 nights in Aug 2024

10/10 Excellent

Claudia, metairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Just ok
Dated hotel, not a very safe area.
Stayed 5 nights in May 2024

8/10 Good

Terranczille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

German A

Stayed 7 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious with all you need
Stayed 3 nights in Aug 2024

8/10 Good

LaTia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. Good breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my third time staying here good customer service and close to everything
Stayed 2 nights in Aug 2024

6/10 Okay

Kimirah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an okay experience overall. However, I had a small problem with getting clean towels after asking several times, going to the front desk and calling by phone. I was told they would bring them to the room but after an hour of waiting I still how no towels. I addressed the issue with the front desk. She gave me towels from the front front so I do not understand why that was not done upfront. I feel they need a better process for getting customers items that should be included in the stay.
Stayed 2 nights in Aug 2024