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voco St. James by IHG

3.5 star property
3.5-star historic hotel near Canal Street

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Photo gallery for voco St. James by IHG

Outdoor pool
Lobby lounge
Exterior
Exterior
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
330 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Room amenity

Premium Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Windowless Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Caesars New Orleans Casino. Also, Bourbon Street is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 6 min walk - 0.6 km
  • Bourbon Street - 7 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • National World War II Museum - 14 min walk - 1.2 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Mother's Restaurant - ‬2 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Wow Cafe - ‬4 min walk
  • ‪Trenasse - ‬3 min walk

About this property

voco St. James by IHG

3.5-star historic hotel near Canal Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the historic voco St. James by IHG. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lucilla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is more like a fountain but we weren’t there to hang in the pool area so that was fine. There was street and hotel construction and trash pick up that woke us up way too early for a Saturday! The elevator was extremely slow but for prospective the place is old/historic and very boutique. I would’ve liked to have easier stair access but we couldn’t find them and was told they were in the adjacent building or that you could only come down not up. The staff was mostly nice but we did feel in the way of them decorating for Christmas a week before Thanksgiving. I’d likely stay there again as the room and bathroom were nice and clean, we’d just hope for one not facing the alleyway next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anita

Travelled with family
Very charming place. Location close to main attractions, but very quiet. Very friendly atmosphere and accommodating staff
Stayed 3 nights in Dec 2024

8/10 Good

Vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and kind staff. Very welcoming environment. Very positive representation of New Orleans culture and hospitality.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deleishia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I would recommend this hotel to others. We were able to walk to every location that was on our agenda. There are great restaurant choices within walking distance. We did not need to rent a car. We used the driving services from the airport and back to the airport. On a funnier note.... my husband and I experienced this Delicious Smell every night coming from two of the nearby restaurants. Let's just say that we made reservations two of the four days of our stay and the food was great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Khanh T

Stayed 2 nights in Nov 2024

4/10 Poor

Amy

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristi

Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff is absolutely wonderful. The bellman, Thomas, was so friendly and made us feel right at home. The location is ideal. Close enough to walk to streetcar lines and the French Quarter but no street noise. Plenty of nearby restaurants and shops.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Would not hesitate to stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Hotel is in a great location. Walkable to the dome and also the French quarter. Our room was beautiful, clean and quiet. The reception staff was very nice and did a great job decorating the lobby for all of us Taylor Swift fans. The only bad comment I have is about a rude server in the cafe one morning. The woman the next morning was super sweet. I would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Toronto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. We had breakfast with our room and I ate the shrimp & grits every day, they're so good. The staff was wonderful & warm. Rickey at the bar was extra entertaining and makes an awesome Ramos gin fizz!
Stayed 5 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay. The staff were exceptionally courteous and responsive to our requests. A few offs... room was a bit musty, but we got used to it; there was an accidental fire alarm after we were asleep; the a/c stopped working, but the staff fixed it as soon as we reported it. Overall, an excellent experience. I would stay here again. Convenient to streetcar stop and restaurants.
Stayed 2 nights in Oct 2024

8/10 Good

Javian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here
Stayed 4 nights in Oct 2024

6/10 Okay

LeeAnn

Liked: Staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful building & the location was close to everything. The staff were very helpful and quite nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The room was very clean, spacious, room temp was perfect and the beds were Heavenly with a capital ‘H’. Staff was very welcoming. Convenient location near French quarter, but quiet. There was a little bit of construction in the outdoor yard, but I’m sure it will be lovely when done.
Stayed 1 night in Oct 2024

10/10 Excellent

Alla Eddine

Stayed 2 nights in Aug 2024

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location is perfect. The room was very cute , like a little apartment. The pool is very small , but we still used it
Stayed 3 nights in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigeria, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVVVVED our stay at the St James hotel. It was literally a 2 minute walk to the French Quarter and everything was so convenient. Chophouse restaurant is right next door and supposedly has the best steak NOLA has to offer. We didn’t get a chance to eat there because the night we tried it was so busy. I’d recommend making a reservation. The staff was super friendly and helpful. Andrew and Cc were the best. The room was beautiful and really gave us that southern feel we were looking for. Housekeeping came every day to ask if we needed anything. We stayed from Friday to Monday and it only cost a little over $200. I can’t remember the names of any of the places we ate or drank at because we went during Southern Decadence and we were literally just popping in and out of places. All in all, the trip was amazing and I can’t wait to go back. Next time we’ll stay longer.
Stayed 3 nights in Aug 2024