Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Maria R, Gestion de l’hôtel
Hi Thierry! Thank you for taking a moment to share your experience with us. Next time are aiming for 10/10!-Maria, Hotel Manager
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Breeon Johnson, Gestion de l’hôtel
Thank you for staying with us, We appreciate your feedback.
par un voyageur
Publié le 22 oct. 2024 sur Hotels
Showed up, the hotel said they lost my reservation for my king bed. They had one room available. It was a twin bed the room was obviously super dated and smelled terrible. The two times i tried to say something to the front desk people, they explained how I was lucky they had a room. The other thing they said was this always happens with Expedia bookings.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Tyi Askew, Gestion de l’hôtel
Hi Daniel Thank you so much for your feedback. I do apologize that we did not meet your expectations. Unfortunately it looks like your reservation did not download into our system so we were unable to guarantee your room type and due to that inconvenience we removed all additional fees. If you would like to give us another try to make things right please contact me directly at the property.
par un voyageur de Daphne
Publié le 22 oct. 2024 sur Expedia
Amazing hotel, and staff
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Tyisha A, Gestion de l’hôtel
Thank you for your feedback and also staying with us:)
par un voyageur
Feels like a boutique hotel
Publié le 21 oct. 2024 sur HotelsI thought the hotel overall was terrific and I would stay there again. The rooftop pool area and bar are awesome and the main floor lobby area, cafe and common spaces were great. I really enjoyed those things. The bed was comfortable, good pillows. I took off a star because I think the rooms could use a little sprucing up (in my room, the linoleum floors seemed to be coming unglued, there were some scuff marks on furniture and walls) and the elevators couldn't have been much slower (also one was out of order). There seems to be a regular rotation of live music on the weekends that tends to run late (and by late, I mean 2am at least on Saturday night while I was there), so be sure to ask for a room on a higher floor if that might bother you. But overall, I enjoyed my stay.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Tyisha A, Gestion de l’hôtel
Thank you so much for your feedback and most importantly staying here with us!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Tyisha A, Gestion de l’hôtel
Thank you for your feedback and staying here with us.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Tyisha A, Gestion de l’hôtel
Thank you so much for your feedback and staying here with us!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Breeon Johnson, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur de Huntington park
Publié le 21 oct. 2024 sur Expedia
It was about 4 blocks from bourbon and away from the loud bar noises, safe to walk at night and the staff were all super helpful and friendly. The room we stayed in had a super comfortable bed.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Breeon Johnson, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
We had a chair break while we sat on it and they couldn't replace it. Parking in the area was expensive for multi night stay. Certain bar staff were less than welcoming.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Justin W., Gestion de l’hôtel
Thanks for this feedback Michael. I will be connecting this with our department heads so we can so much better next time.
