Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2020 par General Manager, Gestion de l’hôtel
Dear Guest, thank you for being our guest at The Ritz-Carlton, New Orleans. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon.
Jim Oliver,
General Manager
par un voyageur
Bien, mais ...
Publié le 22 avr. 2019 sur HotelsNous avions choisi cet hôtel pour son emplacement et son jacuzzi, mais il était en panne durant notre séjour, moyen pour un Ritz...de plus le wifi est payant en chambre ! Pour un hôtel de ce prix où nous avons passé 3 nuits ce n’est pas top. Je suis pourtant client de Ritz Carlton ( Los Angeles, Washington, Orlando grand Lakes...)Je n’y retournerai pas.
par un voyageur
Publié le 2 août 2018 sur Expedia
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Perfect place
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Hotel put us in an upgraded club room, which was great - but the room next door was under construction! We ended up being moved to three other rooms because they kept moving up to smaller rooms. Once settled the club staff were amazing, the lounge had great music, and we were close to the quarter.
par un voyageur de Fergus falls
Publié le 15 oct. 2024 sur Expedia
I travel often and have always had great service however, this property was not up to their regular standards. Wait times were unusually long, staff was short tempered and this was the first time I've ever been charged to keep my room until after my spa appointment. Typically when you make an appointment within the facility they try to accommodate rather than charge a half day rate for a few extra hours. We also were not greeted upon check-in, struggled to find the front desk, there was no one help with our luggage, and I didn't see any bottled water even though it was very hot outside. Our spa day seemed rushed and my appointments were not back to back as booked.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
par un voyageur
Publié le 11 oct. 2024 sur Expedia
I don’t write narrative reviews.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
This was my first experience staying at a Ritz Hotel so my expectations were very high! Our overall experience was awesome, only downside was the rooms mostly the bathroom was very outdated and had paint pealing from the side of the too and side of tub.
We went downstairs late to grab a drink and listen to the music and that was awesome! Atmosphere was top notch. We returned for breakfast in the morning and it had really good food too, servers were awesome!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
